Back

Lexus of Smithtown

St. James, NY

4.3
1,096 Reviews

700 Middle Country Road

St. James, NY

11780

Directions

By Type

1,096 Reviews of Lexus of Smithtown

July 07, 2013

This is my first time with Lexus and I Love my car, it's luxurious and I had a great experience at Lexus of Smithtown. My sales person Neil Fogel is who I dealt with primarily and was a huge part in ma More

by Anitamft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abbas Rajani, Denise Plourde
June 29, 2013

Great dealership. Very professional and friendly at the same time. Robert Rossworm is great. He went the extra mile to help me out. Bob is cool, calm and collected, no matter what you throw at him. If More

by roberta47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rossworn
Jul 02, 2013 -

Lexus of Smithtown responded

Good Evening Roberta & Sam, Thanks for taking the time to comment on your experience at Lexus of Smithtown and of course...Thank You for business over the years. Enjoy your new ES350 and never hesitate to call me if I can be of assistance. Best Regards, Bob Rossworn Sales Management Team

June 29, 2013

Who wants to wait while they get their car serviced? Not I. Luckily Abbas Rajani was there to take me on a fun and innovative tour of the new 2014 Lexus IS Line. Literally, it had me drooling at the car a More

by A49ER08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Romano, Abbas Rajani
June 28, 2013

Purchasing a car can be quite an ordeal or a great experience. I'm glad to have had such a pleasant experience with the assistance of the awesome team at Lexus of Smithtown. Being a first time buyer, More

by minwlee85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rossworn
June 28, 2013

Abbas H. Ranjani gave ma a tutorial for the navigational system, phone (Bluetooth), radio and Pandora music. He helped me yesterday and today. He was informative, patient and extremely helpful. He resolved More

by mary5555
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abbas Rajani
June 26, 2013

Michael provided a supurb customer experience that was among the best I've experienced. From price negotiations to the set up and explanation of the car's myriad of complex functions, he was warm and fri More

by geofkarlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mandolese
June 21, 2013

I am delighted with my new Lexus. Neil was a doll to work with, personable, informative and not pushy; he even gave me his cell phone number in case I had any questions! More

by Janiceki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 18, 2013

I purchased my RX 300 in 2000 from Lexus of Smithtown and have come back to purchase a pre-owned RX 350. Just picked it up today and I am very grateful for Bill DeKoning's professionalism and willingness to More

by hfichtel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill DeKoning
June 14, 2013

I went to Lexus to get my ny plates put on my car. I leased my es 350 2013 in Florida. I neede help in understanding all the features of my new car . What I got was a wonderful understanding person to e More

by Barry44
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abbas Rajani
June 07, 2013

I had a very good experience with David Hitt of Lexus of Smithtown. He worked very hard to find a car within my price range. The dealership really came through in accomodating me in that area. David was fri More

by snowbrook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
...
72
...