Lexus of Smithtown

Very professional staff. They make the leasing process extremely easy and stress-free. They take care of all paperwork! I am now leasing my third Lexus from this dealership! extremely easy and stress-free. They take care of all paperwork! I am now leasing my third Lexus from this dealership! More

We leased the Lexus IS 250 due to the great promo program that they had when we walked into this Dealership. The sale came from the way we were treated by Mr. Neil Fogel. Neil is a real Gentleman and he know that they had when we walked into this Dealership. The sale came from the way we were treated by Mr. Neil Fogel. Neil is a real Gentleman and he knows the business and the cars well. Neil is a Family man and like us, could relate to our situation with College loans and making ends meet. Not only did we get a great deal on a great car, but we had the good fortune of getting a great guy to help us through the process. I recommend that you ask for Neil when to get to the Receptionist. Skip the chaff and go for the Wheat! More

Leasing our new Lexus ES was a great eperience thanks to the efforts of Kenneth Goldberg. He told us everything about the car in detail when we purchased it and made it an easy and pleasant experience. He the efforts of Kenneth Goldberg. He told us everything about the car in detail when we purchased it and made it an easy and pleasant experience. He was extremely patient and thorough when he delivered the car to us, ensuring that we understood the complex navigation system and all other equipment in the car. The paperwork was made simple thanks to the efforts of Denise Plourde who was pleasant and efficient. We would definitely recommend the Lexus of Smithtown dealership and will be back soon to replace my husband's RX. More

My husband and I have just bought another Lexus truck from the Smithtown dealership. I am very pleased to say that everyone was very helpful, courteous, and professional throughout the process. Neil is v from the Smithtown dealership. I am very pleased to say that everyone was very helpful, courteous, and professional throughout the process. Neil is very approachable and patient with all of my questions regarding the computer navigational system, radio, phone , etc! I have just come back from yet another tutorial session with Neil and I don't think it will be my last! My husband and I recommend this dealership highly. Just ask for Neil! Mary and Don Csorny More

I was in the market for an upscale sedan after completing a lease on an Acura MDX. The Lexus 350 blows away any Acura or Infiniti sedan, I was able to find the car I wanted with the help of Neil Fogel. He wa a lease on an Acura MDX. The Lexus 350 blows away any Acura or Infiniti sedan, I was able to find the car I wanted with the help of Neil Fogel. He was knowledgeable, helpful, and really honest. The negotiations were quick and painless, other dealers could not match Neil's price. The car was delivered as promised and Neil patiently went over the operation of the car after the deal was completed.The car is great, Neil did a great job and the Lexus is a wonderful driving machine. If you are interested in a Lexus, call Neil now! More

Mr.Abbas Rajani went over all the electronics of my vehicle he is very knowledgable and a pleasure to deal with he is a asset to your dealership I left after he went over the car with me with a good un vehicle he is very knowledgable and a pleasure to deal with he is a asset to your dealership I left after he went over the car with me with a good understanding of how things work.i purchased a es350 on 5/7 and I am very pleased with the entire experience. Thank You and I would highly recommend your dealership. Dennis Chiaino More

We had such a great experience here. The receptionist is great when you first walk in. Neil Fogel is the greatest. He was so sweet and helpful in every way. Neil helped us get an amazing deal. He loves what great when you first walk in. Neil Fogel is the greatest. He was so sweet and helpful in every way. Neil helped us get an amazing deal. He loves what he does and did everything to make our experience great. We love him! More

A hassle free wonderful experience from start to finish with a professional staff. I am extremely pleased with my car and would definitely recommend this dealership to anyone looking for a Lexus. with a professional staff. I am extremely pleased with my car and would definitely recommend this dealership to anyone looking for a Lexus. More

Overall, a wonderful experience. Full disclosure, there was one slight inconvenience that should have been avoided but aside from that a perfect experience. My contact with this dealership had its genesis was one slight inconvenience that should have been avoided but aside from that a perfect experience. My contact with this dealership had its genesis with a call for a price quote. I was pleasantly surprised by the professionalism of Tim Burns. Tim was upfront and gave me a fair price without haggling. I had shopped many dealerships before and suffice it to say, they didn't even come close to this level of professionalism. Tim emailed me the specs on the car so I could review it prior to the meeting we scheduled the following afternoon. I had a question about the car and emailed Tim at 7:30 a.m. and almost immediately received a response. Tim clearly gives his all, even responding to clients when he's not "on the clock". When I finally met with Tim, he was the consumate professional, we negotiated the finer points and quickly settled on terms that were agreeable. Tim entrusted the remainder of my experience to Matt Trubia, a sales consultant. Matt is a great guy and very friendly. Matt was very thorough and guided me through the remainder of the process with great comfort and skill. He truly was a delight to deal with. I also had the pleasure of dealing with Dolores Russell, the finance manager. She was professional, friendly and also a pleasure to deal with. The only criticism I had was that when I picked up my vehicle, there was a button cluster (traction control, blind spot monitor, heated steering wheel etc.) that was not working. I will take responsibility to the extent that I should have made sure everything worked before taking delivery, but they also should have caught that. It was not a big deal, I came in and the service manager (Forgot your name) and Matt both took great care of me. To their credit I was not pleased with the inconvenience of having to return with a brand new vehicle and they made the situation palatable. As suspected, the cluster of buttons had been disconnected when the autostart was installed and never plugged back in. The service manager plugged it back in and minutes later my new car was returned. Everyone makes mistakes and it clearly was not intentional, they did their best to resolve the issue and I was pleased with their efforts. I highly recommend this dealership. As a side note, if you are considering Massapequa Lexus, save yourself the time and aggravation, go to Smithtown, it's worth the trip. More