
Lexus of Smithtown
St. James, NY
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1,096 Reviews of Lexus of Smithtown
This is the second time I have purchased a RX 350 from Mike Mandolese. He has always been extremely friendly and always willing to offer any help one might need. I highly recommend him to anyone interest Mike Mandolese. He has always been extremely friendly and always willing to offer any help one might need. I highly recommend him to anyone interested in leasing or purchasing a Lexus. More
This is our 5th car from Smithtown Lexus. The staff is always very pleasant and accommodating. I would recommend them to anyone. They are willing to help you any way they can. always very pleasant and accommodating. I would recommend them to anyone. They are willing to help you any way they can. More
Courteous and pleasant, knowledgeable personnel. Time was taken to explain many important details of the car. I had a couple of special requests which were taken care of immediately upon delivery. taken to explain many important details of the car. I had a couple of special requests which were taken care of immediately upon delivery. More
I recently puchased the 2013 RX 350 at this dealership. I had previously purchased from them 12 years ago, so I was due. Although we had visited another Lexus dealership, Smithtown was clearly the place t I had previously purchased from them 12 years ago, so I was due. Although we had visited another Lexus dealership, Smithtown was clearly the place to buy. When you purchase a newer model luxury car there is quite a bit of technology to learn. The radio is configured smarter but differently, there is the "app suite" to understand, and the xm radio was new to me. There is a learning curve, at least for me. Abbas Rajani sat with me in the car on THREE different occassions (a total of 4 hours) , brilliantly explaining everything. Initially, we reviewed everything this great car can do. The 2nd and 3rd times he helped me really understand the what, how and why of the Lexus systems. There is a 10 lb. manual or there is Abbas. You choose. In addition, he is the funniest, nicest person. He is smart but not intimidating. Each time we met, he asked me to let him know if there was anything further he could help me with.I recommend the Lexus (much better looking than BMW or Mercedes. I recommend L. of Smithtown, and definitely buy from Abbas. In all, our experience at Lexus of ST was very positive. Agreeing on the price was not too stressful. The follow-up, as mentioned was superb. Once the vehicle is purchased, the dealership really cares that you enjoy and understand all that a Lexus is capable of. More
Have been with this dealership for over 15 years and will not go anywhere else. The dealership is the best in the state. I have had over 7 new vehicles with this dealership, so if you want the best care, vis not go anywhere else. The dealership is the best in the state. I have had over 7 new vehicles with this dealership, so if you want the best care, visit them. More
This week my wife and I leased a new Lexus ES350 at Lexus of Smithtown. Our Sales Consultant was Michael Mandolese. We have never experienced a less stressful car leasing transaction than the one we experie of Smithtown. Our Sales Consultant was Michael Mandolese. We have never experienced a less stressful car leasing transaction than the one we experienced with him. He was very knowledgeable and caring. He made it easy to understand the deal, the car and the price was right on. When we picked up the car, Michael spent a lot of time demonstrating to us the features of the car and how it works. A thanks also to Denise Plourde for the final touches to the car which was prepared and ready to go as promised. All around a great experience, a very friendly place to buy or lease a car which I hope to repeat in Smithtown again in three years! More
I purchased my car from this dealership and over the years anytime I have had questions or needed assistance Abbas Rajani has delivered extraordinary service and has gone above and beyond to ensure my m years anytime I have had questions or needed assistance Abbas Rajani has delivered extraordinary service and has gone above and beyond to ensure my matter was resolved and I was satisfied. Many thanks! More
David and Delores were very helpful and professional. David helped me from start to finish on the purchase of my new IS250. This was my first Lexus purchase and found it to be a great experience. David t David helped me from start to finish on the purchase of my new IS250. This was my first Lexus purchase and found it to be a great experience. David took me for the test drive, showed me the car in 3 different colors so I could make up my mind as to which one I wanted. He explained all of the cars features and was very patient and helpful. He also walked me through the features once again when I picked the car up and called me afterwards to see if I had any additional questions and to see how I was liking the new car. He was friendly and professional and I will definitely recommend him and this Lexus dealer to my friends and family! Thank you!! More
Buying a, somewhat expensive vehicle never has been so easy. You guys a great worked with us extremely well and made the experience enjoyable. Extremely, satisfied. Thank you, to all the staff speci easy. You guys a great worked with us extremely well and made the experience enjoyable. Extremely, satisfied. Thank you, to all the staff specially Michael Mandolese. More
This was my second lease and everything was handled perfectly both times. Could not be happier with the sales team as well as the service department. The receptionist in the front is extremely helpfu perfectly both times. Could not be happier with the sales team as well as the service department. The receptionist in the front is extremely helpful and very efficient. Would highly recommend a visit to this dealer. More