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Lexus of Southwest Houston
Houston, TX
2,926 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,926 reviews
September 25, 2026
My service advisor, Hunter Bassett graciously scheduled an appointment for my last minute request for a battery replacement. Job completed in time to pick up my grandchildren from school! Thank you! an appointment for my last minute request for a battery replacement. Job completed in time to pick up my grandchildren from school! Thank you! More
by cksenkel
Employees Worked With
Hunter Bassett, Ray Villarreal, Mylinh Tran-Salazar
September 25, 2026
I am very happy this time. Hunter my adviser, he was very professional and treat me with respect. He new my car history, was quick and did his job well. Thank you Hunter my adviser, he was very professional and treat me with respect. He new my car history, was quick and did his job well. Thank you More
by irena58
Employees Worked With
Hunter
September 25, 2026
The level of customer service is unbelievable at this dealership! I always have the best experience here. The commitment to customer satisfaction doesn’t end with the sale. Their service department is eq dealership! I always have the best experience here. The commitment to customer satisfaction doesn’t end with the sale. Their service department is equally impressive, offering expert maintenance and repairs to keep your Lexus performing at its best. You can trust that your vehicle will be treated with care and precision by the skilled technicians. More
by tharris2351
Employees Worked With
Stephanie Nguyen
September 23, 2026
Service tech, Steven, was very pleasant to deal with and listened to my issues and concern. Brought in the Technology Specialist, Gabriel, to answer all my questions with the electronics and demonstrate how listened to my issues and concern. Brought in the Technology Specialist, Gabriel, to answer all my questions with the electronics and demonstrate how to use them. Then he had my car checked out and found out what needed to be repaired now and what I needed to watch. The repairs took a little longer than expcted but Steven kept me updated. Everything went well. More
by Hayne
Employees Worked With
Steven Silva and Gabriel Villacis
September 23, 2026
I took my Lexus UX Hybrid for 40k mile service, and it was a smooth and efficient process, like every other occasion I have had to interact with the service department. I highly recommend! was a smooth and efficient process, like every other occasion I have had to interact with the service department. I highly recommend! More
by shawnwelling
Employees Worked With
Kevin Martinez
