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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,656 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,656 reviews

April 29, 2026

Francisco was very prompt, fast and efficient staff. Will recommend and will come back again More

by Blengel2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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April 28, 2026

Van was excellent in showing us the features of the vehicle, helped with our trade in and very courteous. It was a positive experience. More

by Tankumah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Lin
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April 27, 2026

Professional staff nice environment would come back again. Wait time could be improved upon. Thanks More

by danielleorin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tuan Hong, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Apr 28, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2026

My experience was great . We got the car there late Friday and the problem was fixed and a 5000 mile service was performed the next morning . Dave Johnson was the most att More

by Robert Gamba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Johnson
Report | Print
Apr 27, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 25, 2026

Great service, troubleshooting skills, patience and listens to customers concern with care and attention. Thank you! More

by Edel2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Johnson
Report | Print
Apr 27, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2026

Chris Garner is absolutely the BEST…only salesman we deal with…takes GREAT care of his repeat clients..!!!! More

by John L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
Report | Print
Apr 27, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2026

Service Consultant, Hans Schackmann, was helpful, competent and friendly. Overall experience was good but I thought service was pricey. More

by Alan.Ahrens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans Schackmann
Report | Print
Apr 26, 2026 -

Lexus of Southwest Houston responded

Thank you for taking the time to leave a review! We're glad Hans provided helpful and friendly service. We strive to provide top-notch services at competitive prices and appreciate your feedback.

April 23, 2026

Great Service from Francisco in The Service Department. Kept me informed and got me in and out quick. More

by barry.hamilton22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Zapata
Report | Print
Apr 27, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2026

Matt in the service department made my recent service visit a breeze. He provided excellent customer service and communication. More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Apr 27, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy you found our staff Matt to be so supportive during your experience here at Lexus Southwest Houston. We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2026

Matt Torres is always very helpful in explaining the different services that have been recommended for my car. He is one of the reasons I keep returning! More

by jddawsonx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Report | Print
Apr 26, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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