Lexus of Southwest Houston

Hunter Bassett is by far the best service advisor I’ve had. Excellent, proactive and timely service each time and customer oriented. , had. Excellent, proactive and timely service each time and customer oriented. , More

My service advisor, Hunter Bassett graciously scheduled an appointment for my last minute request for a battery replacement. Job completed in time to pick up my grandchildren from school! Thank you! an appointment for my last minute request for a battery replacement. Job completed in time to pick up my grandchildren from school! Thank you! More

The wait time for a state inspection is excessive. The car wash is out of order more often than not. The car wash is out of order more often than not. More

I am very happy this time. Hunter my adviser, he was very professional and treat me with respect. He new my car history, was quick and did his job well. Thank you Hunter my adviser, he was very professional and treat me with respect. He new my car history, was quick and did his job well. Thank you More

The level of customer service is unbelievable at this dealership! I always have the best experience here. The commitment to customer satisfaction doesn’t end with the sale. Their service department is eq dealership! I always have the best experience here. The commitment to customer satisfaction doesn’t end with the sale. Their service department is equally impressive, offering expert maintenance and repairs to keep your Lexus performing at its best. You can trust that your vehicle will be treated with care and precision by the skilled technicians. More

Very clean and comfortable place, professional and enthusiastic staff, excellent service, and high-quality job. enthusiastic staff, excellent service, and high-quality job. More

Service tech, Steven, was very pleasant to deal with and listened to my issues and concern. Brought in the Technology Specialist, Gabriel, to answer all my questions with the electronics and demonstrate how listened to my issues and concern. Brought in the Technology Specialist, Gabriel, to answer all my questions with the electronics and demonstrate how to use them. Then he had my car checked out and found out what needed to be repaired now and what I needed to watch. The repairs took a little longer than expcted but Steven kept me updated. Everything went well. More

My Advisor Steven is FANTASTIC. He kept my aware of all issues and what was needed now and what could be done at the next service appt He kept my aware of all issues and what was needed now and what could be done at the next service appt More

I took my Lexus UX Hybrid for 40k mile service, and it was a smooth and efficient process, like every other occasion I have had to interact with the service department. I highly recommend! was a smooth and efficient process, like every other occasion I have had to interact with the service department. I highly recommend! More

They do good work- they are friendly and keep you completely informed of the work being Indian needed. Excellent waiting area. completely informed of the work being Indian needed. Excellent waiting area. More