Lexus of Southwest Houston

Easy to schedule. On time and timely. Efficient and accommodating. Kelly was an awesome service advisor. On time and timely. Efficient and accommodating. Kelly was an awesome service advisor. More

In servicing it was ok I can give more star rating. But in connecting to the dealership it’s horrible, we never get a person online to talk, no one picks up the call. That you guys have to improve inst But in connecting to the dealership it’s horrible, we never get a person online to talk, no one picks up the call. That you guys have to improve instead of going to the useless voice message. More

The service staff are very competent and helpful, being careful to explain all of the service options in a way that I can understand. careful to explain all of the service options in a way that I can understand. More

Generally great service as I have come to expect. But, it looks like the batteries in my keys were not replaced as I had requested. Wanted to do this before they stop working. But, it looks like the batteries in my keys were not replaced as I had requested. Wanted to do this before they stop working. More

The Service Advisor, named Grant, was friendly and professional. He seems great at his job. Everything went smoothly. I do have one complaint, though, about Sterling McCall Lexus—I was unable to get a professional. He seems great at his job. Everything went smoothly. I do have one complaint, though, about Sterling McCall Lexus—I was unable to get a live human on the phone. When I call the main line, I get a recording. When I select Service from the options, I get a recording. When I call Grant directly and he is unavailable, I get a recording. At no time did I have the option of speaking with a live person. More

Competent service advisor, comfortable waiting area. Good pricing. Very helpful in solving a tire problem Good pricing. Very helpful in solving a tire problem More

Appreciate the Excellent service, prompt response. Loved the loaner car that helped me get to my work till the service was done. Thank you Esner! Brilliant job Loved the loaner car that helped me get to my work till the service was done. Thank you Esner! Brilliant job More

Quick response fast scheduled appointment matthew torres excellent service advisor purchased 8 cars from sterling mccall excellent service advisor purchased 8 cars from sterling mccall More

Getting my car serviced at Sterling McCall Lexus is like sitting in the Skybox at an NBA game. Big Part of the reason I keep a Lexus. sitting in the Skybox at an NBA game. Big Part of the reason I keep a Lexus. More

Very organized and ready to help in any ways and nice waiting area that you can get your work done while waiting waiting area that you can get your work done while waiting More