Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,307 Reviews
Call Dealership (800) 256-6225
View Awards

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 2,307 reviews

September 27, 2025

Professional, friendly, clean, efficient. Was able to handle most of the back and forth over the phone to keep time in dealership to a minimum which was appreciated. More

by AS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Olguin
Report | Print
Sep 29, 2025 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 26, 2025

A place that rarely if ever says no to its customers. They do their best to resolve the issue, whatever it is! My consultant Justin Page is THEE best! More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Page
Report | Print
Sep 29, 2025 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass your comments to Justin here at Sterling McCall Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2025

Jose @ Sterling McCalls Lexus, 10025 SW Freeway is Very Professional in dealing with Clients. Knowledgeable of his Job & Responsibilities in seeing that All work is Completed in a timely manner & the Clien More

by victoriaharris40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Sep 29, 2025 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass your comments to Jose here at Sterling McCall Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2025

The salesman that worked with us was extremely knowledgeable and attentive. He made our car buying experience non stressful. More

by dorthadunn
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fardin Amjadian
Report | Print
Sep 29, 2025 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2025

Jeff was extremely helpful! He explained everything I needed and the transaction went smoothly. Jeff is awesome! More

by Sofiavalji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Sep 25, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Thank you, and have a fantastic day!

September 25, 2025

Jesse from Sterling McCall Lexus provided excellent customer service and great communication during the service of my new GX. More

by Joannegaudet33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Sep 27, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 25, 2025

Great service was provided by everyone. I was communicated well and they were responsive. Thank you More

by samaritasarker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick, Kelly
Report | Print
Sep 27, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 24, 2025

Salesman was very professional and straight forward during our interactions concerning the purchasing of the vehicle. More

by noworryla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farzad Askari, Internet Sales Director
Report | Print
Sep 25, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Thank you, and have a fantastic day!

September 24, 2025

This was one of worst experiences. I wish the process could improve a bit more. More

by anniektoms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Sep 25, 2025 -

Lexus of Southwest Houston responded

Annie,    Good morning, my name is Holly Kaminga and I am the Service Director at Sterling McCall Lexus. I received your online review, and I wanted to reach out to you about your experience. I would like to get feedback on how we can improve and more importantly see if there is anything we can do to correct any issues that may have occurred. Please let me know if you have time for a phone call or, if you prefer, we can also discuss via email. I am truly sorry we fell short of meeting your expectations on your last visit, but I do look forward to hearing from you as your time allows.  Holly Kaminga Service Director 713-995-2414

September 23, 2025

Incredible customer service. Frequent updates. David was great. Loaner car made life much more cost effective. More

by jbarenblat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Sep 23, 2025 -

jbarenblat responded

David was excellent. Constant updates were appreciated and his timeline was spot on. Wonderful customer service all around.

Sep 24, 2025 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at Sterling McCall Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

1
...
15
16
17
...
231