Lexus of Southwest Houston

Great experience I had with Lexus especially from Josh today my service advisor, will like to keep him today my service advisor, will like to keep him More

Excellent, professional, respectful, very helpful, great service, great character, very friendly, showed concerned, very kind service, great character, very friendly, showed concerned, very kind More

Very good experience from the get go. Seller was attentive and took care of my car needs. Seller was attentive and took care of my car needs. More

I would like to offer high praise for my service advisor, Cody Moczygemba, at Sterling McCall Lexus. Cody was professional, attentive, and extremely knowledgeable throughout my service visit. He took the tim Cody Moczygemba, at Sterling McCall Lexus. Cody was professional, attentive, and extremely knowledgeable throughout my service visit. He took the time to clearly explain what was needed, kept me well informed, and made the entire process smooth and stress-free. His courteous manner and genuine commitment to excellent customer service truly reflect the high standards of the Lexus brand. Sterling McCall Lexus is fortunate to have Cody on their team. More

Excellent service. Courteous personnel with great customer service. Will definitely go back and highly recommended. Courteous personnel with great customer service. Will definitely go back and highly recommended. More

The entire experience of going to Lexus Southwest Houston was exceptional. I was greeted by a young man who got me in line for services and told me that my service advisor would be Jon. Jon was polite, court was exceptional. I was greeted by a young man who got me in line for services and told me that my service advisor would be Jon. Jon was polite, courteous, friendly and a true professional—A++ in customer service. During my wait for my car that was being serviced, the technician sent a video of two items that needed attention. Jon checked on me to let me know how long my wait would be and explained the video that I received from the technician. Snacks and drinks were fresh and plentiful. Waiting rooms were clean and met the needs of everyone: those who like an opening waiting area; those who would like a quiet place to sit; and a place for children!!! My Total experience—⭐️⭐️⭐️⭐️⭐️ rating!!! More

This was my first time buying a car. The dealership was absolutely wonderful to work with. They were always extremely kind, professional and prompt with their communication. Everyone wen The dealership was absolutely wonderful to work with. They were always extremely kind, professional and prompt with their communication. Everyone went out of their way to make the process easier. My salesperson Ilya was so great throughout the entire process. He spent so much time talking and walking me through all of the features of the car and helping me get everything set up before I left the lot. I would absolutely buy a car from them again. More

Great experience! The dealer made the car-buying process smooth, transparent, and stress-free—highly recommend! The dealer made the car-buying process smooth, transparent, and stress-free—highly recommend! More

My 5K service took longer than expected—1 hour longer. I wish I had been notified about the delay. Everyone is very polite, etc. that was the only issue. I wish I had been notified about the delay. Everyone is very polite, etc. that was the only issue. More

Just make sure you understand the flow of service. I was told by the front register to wait at inside of door, after 20 min, I checked back, then they told me to give the paperwork to valet to bring I was told by the front register to wait at inside of door, after 20 min, I checked back, then they told me to give the paperwork to valet to bring the car out…. 😩. Other then this, great service.. More