Lexus of Southwest Houston
Houston, TX
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Every time I walk into Lexus dealership it’s always a pleasure. Ashley Udall receives me with a warm smile and takes care of everything. My stress becomes her stress. She’s very good at her job. Excellen pleasure. Ashley Udall receives me with a warm smile and takes care of everything. My stress becomes her stress. She’s very good at her job. Excellent people skills. More
Exceptional experience. Every employee dedicated to making my visit from smoothly. The report from the mechanic including a video was thorough. My sales person, Jon was on t Every employee dedicated to making my visit from smoothly. The report from the mechanic including a video was thorough. My sales person, Jon was on top of everything and engaging. The car was clean. Everything was a great experience. More
Excellent company. The service for me was the best. Everyone was so friendly and professional ready to help. My advisors are awesome keeping me informed every step. Tha The service for me was the best. Everyone was so friendly and professional ready to help. My advisors are awesome keeping me informed every step. Thank you. More
Always amazing customer service. I was assisted by Kinley Saturday. She greeted me as soon as I arrived. And help me check in for my vehicle maintenance. It was such a pleasure worki I was assisted by Kinley Saturday. She greeted me as soon as I arrived. And help me check in for my vehicle maintenance. It was such a pleasure working with you Kinley. I told I would definitely reach out to make an appointment for additional maintenance request. Thank you Kinley at Sterling McCall Southwest:) More
This dealership has always done a good job in the past of coordinating my service work and accommodating my needs. Unfortunately a loaner that I received on my most recent got a tire leak and I was required coordinating my service work and accommodating my needs. Unfortunately a loaner that I received on my most recent got a tire leak and I was required to pay for the replacement cost of the tire. Though I was highly disappointed by this, I expect that it's an isolated incident and not indicative of my normal level of service care. More


