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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,779 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,779 reviews

June 30, 2026

Stephanie is great and was quick to keep me updated. When ever I need to go back she will the the service advisor I request More

by ll_miller17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Nguyen
Report | Print
Jul 01, 2026 -

Lexus of Southwest Houston responded

Hi, thank you so much for your review! We are so happy to hear that Stephanie provided you with excellent and efficient service. We will make sure to pass along your kind words. We appreciate your business!

June 30, 2026

Service represent is friendly and quick. Good experience in shop today! Will share this experience with friends. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
Report | Print
Jul 01, 2026 -

Lexus of Southwest Houston responded

Hi Eric, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2026

I have been using the Lexus service department for many years and they do an excellent job. The service writers are easy to work with and very professional. More

by Chet P.
Recommend Dealer
Yes
Employees Worked With
Francisco Zapata
Report | Print
Jun 30, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 28, 2026

Jose Gutierrez is one of the best Service advisors. Where advisor 👍🏽 I have used for the last four years. More

by aquagarcia87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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Jun 29, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2026

Francisco was very professional, knowledgeable, kind, and he was smiling. The work was done on time. More

by Lina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Zapa
Report | Print
Jun 29, 2026 -

Lexus of Southwest Houston responded

Hello Lina, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2026

Wonderful service that was very professional, courageous and helpful. I was able to speak to a customer service representative and have my car serviced. More

by rsamuels09
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
Report | Print
Jun 29, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2026

Service is very professional and they do a good job letting you know the status of your car. More

by richardbbryant1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinsley , Mylinh Tran-Salazar
Report | Print
Jun 27, 2026 -

Lexus of Southwest Houston responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2026

Great Customer Service. Thank you Fadrez, Hamilton, Mo and the FINALIZER Dane. Thank you for all the answers to our questions. More

by db28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo, Hamilton and Dane
Report | Print
Jun 27, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2026

Bought my last four vehicles from this dealership, great people to work with, no problems. More

by 2019vlpetru
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Corday, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Jun 27, 2026 -

Lexus of Southwest Houston responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2026

I am always met with a smile and my service is always great. My service rep Kevin keeps me updated on progress of my car. More

by raye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Jun 27, 2026 -

Lexus of Southwest Houston responded

Hi Raye, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Feel free to reach out to us if you need anything. Have a wonderful day.

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