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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,926 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,926 reviews

September 23, 2026

I was very pleased to trade in my 2019 RX 350 with 2026 RX 350 Premium+. Nick Pohl helped us smooth trade in process and we are happy with the provided deal. I was very happy with my 2019 RX 350 with 6 yea More

by SHS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pohl
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Sep 25, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy you found Nick to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2026

Information provide by this dealership was accurate regarding the car and the transaction. Development of the financial package was very smooth. The vehicle pick up experience was professional. The Sal More

by briscoecn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Banigo. Five Stars… did a great job, Ray Villarreal
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Sep 25, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2026

I’ve been coming to this dealership for years. Everyone is very welcoming and it is always quiet and clean. More

by Patricia.Abanobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody , Ray Villarreal, Mylinh Tran-Salazar
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Sep 25, 2026 -

Lexus of Southwest Houston responded

Hi, we are so happy to read such a great review about Lexus Southwest Houston! If you have any further questions, please don't hesitate to reach out!

September 22, 2026

Professionally taken care off, from beginning to end of my oil change , I will surely be back More

by mosesemedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk , Ray Villarreal, Mylinh Tran-Salazar
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Sep 23, 2026 -

Lexus of Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2026

Jon is the best customer service agent. He understands my need and very helpful to me for the padt 10 months More

by Robert.pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Sep 23, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jon here at Lexus Southwest Houston! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2026

Great service. The lounge is comfortable, and coffee, water, and snacks are provided. The place is very clean. More

by rickym1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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Sep 24, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2026

I appreciate the consultant being professional, attentive and friendly. The waiting room is comfortable, snack and beverages are easily accessible. More

by JE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
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Sep 23, 2026 -

Lexus of Southwest Houston responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

September 20, 2026

Great overall buying experience at every step of the process. No pressure, just 5-star service. Sales and financing teams were helpful and knowledgelable. Highly recommend! More

by RONALD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raley
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Sep 23, 2026 -

Lexus of Southwest Houston responded

Hi Ronald, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

September 19, 2026

Great Customer service, efficient, knowledgeable, environment clean and welcoming. Employees eager to help. Explanation of work done More

by kathyobi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Sep 23, 2026 -

Lexus of Southwest Houston responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

September 18, 2026

Convenient and clean location. Great staff, Matthew Torres always takes great care of my vehicle. More

by nqle1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Torres
Print
Sep 21, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

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