Lexus of Southwest Houston

They were awesome to work with! ! George Ross kept me up to date at all times! ! George Ross kept me up to date at all times! More

Excellent Service as always, very appreciated the attitude and dedication received by my service advisor Mr Marlon Romero attitude and dedication received by my service advisor Mr Marlon Romero More

Great customer service with a great sense of professionalism. Highly recommended to anyone looking to buy a car. professionalism. Highly recommended to anyone looking to buy a car. More

Very friendly and knowledgeable dealership. Fair sales and without any pressure. Accommodating to my requests for multiple viewings I will return for business again. Fair sales and without any pressure. Accommodating to my requests for multiple viewings I will return for business again. More

I really appreciated my service advisor, Kevin. He made sure that I got the best deal for my oil change. He made sure that I got the best deal for my oil change. More

Mr. Marlon Romero is the best thing that has ever happened to Lexus. I've had issues in the past and used to dread going to this place for maintenance because, deep down, I knew I wasn't going to re happened to Lexus. I've had issues in the past and used to dread going to this place for maintenance because, deep down, I knew I wasn't going to receive good service. I always felt like they were doing me a favor by taking care of me. But Marlon changed the game. He was courteous, very respectful, and kind. He made me feel welcome. So, thank you, sir! I also want to mention the staff at the valet drop-off line. They are the unsung heroes. They are always very attentive and awesome! The staff at the loaner vehicle desk are always nice and courteous. More

I had a wonderful maintenance visit at SW Lexus today. Honestly, I had given up hope with this place. I think they are on their way to becoming my fav Lexus dealership again! Marlon, thank you for your p Honestly, I had given up hope with this place. I think they are on their way to becoming my fav Lexus dealership again! Marlon, thank you for your patience, kindness, and professionalism. More

My experience today was a very good one. Stephen helped me through the process seamlessly. Stephen helped me through the process seamlessly. More

Marlon Romero service writer is thorough and attentive. He takes pride in and goes above and beyond making sure your vehicle needs are taken care of He takes pride in and goes above and beyond making sure your vehicle needs are taken care of More

I brought my 2011 Lexus RX 350 in to have the battery replaced. My service advisor, Steven Silver, was very friendly and professional. He clearly explained the price and the estimated time needed to repl replaced. My service advisor, Steven Silver, was very friendly and professional. He clearly explained the price and the estimated time needed to replace the battery. He also performed multiple checks on my vehicle and provided me with clear and detailed updates about everything he found. Steven Silver provided excellent customer service throughout the entire process. I really appreciate his help and professionalism. I would give him a **10 out of 10** for his outstanding customer service! More