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Lexus of Southwest Houston

Houston, TX

4.8
2,589 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 2,589 reviews

March 04, 2026

Great service and friendly staff, my car was service was as expected and the wait time was reasonable More

by bflores3922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
Mar 07, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. We can't wait to see you again, have a great day.

March 04, 2026

Great dealership! The place is amazing!The service is out of this world,you are treated with the outmost respect and kindness..They explain everything to you in a way t More

by franguiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Mar 07, 2026 -

Lexus of Southwest Houston responded

Hello, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

March 03, 2026

While the dealership is great, its people are the ones that really standout. We were ready to walk away multiple times, including to other brands, but it was George’s calm, consistent, honest demeanor tha More

by tjangda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Mar 09, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

March 03, 2026

The service today was great as usually! Also thank you Mr. Lopez for keeping me updated on the progress of my service. Great job! Thank you. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. E. Lopez
Mar 09, 2026 -

Lexus of Southwest Houston responded

Manny, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2026

Great experience at Lexus Southwest. The service was smooth and professional, and Service Manager Dave made sure everything was handled perfectly. Highly recommend their service team. More

by SYED A ALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Mar 09, 2026 -

Lexus of Southwest Houston responded

Syed, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 03, 2026

I bought an RX350 SUV at Lexus Southwest Houston, Andy Liu served me, he knowledgeable and explained the car's performance in great detail, patiently answering all my questions. and made the entire car-bu More

by allpms89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Liu, Ray Villarreal, Mylinh Tran-Salazar
Mar 09, 2026 -

Lexus of Southwest Houston responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. Thanks for the recommendation, and have an amazing day!

March 02, 2026

Service advisors very friendly and knowledgeable. Repairs completed in a timely manner. Keep up to date on work progress More

by JeepsruleBryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Mar 05, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2026

Kevin and team provided a wonderful service. They gave me explanation clearly in the system. More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martin
Mar 05, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2026

Good service , prompt action and transparent communication regarding the servicing and costing . Nice waiting area and was great to work with Hans. More

by Jai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans
Mar 05, 2026 -

Lexus of Southwest Houston responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2026

I had a smooth and professional experience at Lexus of Southwest Houston. The staff ( Donavan Thomas) was friendly, patient, and answered all my questions throughout the process. The dealership was organ More

by Linnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dovana Thomas
Mar 04, 2026 -

Lexus of Southwest Houston responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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