Lexus of Southwest Houston

We love Sterling McCall, and wouldn’t buy a Lexus from any other dealership. Matt Torres is our Service Rep and we’ve had for over 15 years. He is the BEST! any other dealership. Matt Torres is our Service Rep and we’ve had for over 15 years. He is the BEST! More

Excellent service caring andweit was excellent service and caring and well done! Thank you!!! We will be back and caring and well done! Thank you!!! We will be back More

I had service on my NX and waited on the car. Time passed super fast and my car was available when the service rep said it would be finished. Time passed super fast and my car was available when the service rep said it would be finished. More

Always great service above and beyond. Alot of dealerships have lost their personal touch these days, but Sterling McCall Lexus always outperforms on customer service. Alot of dealerships have lost their personal touch these days, but Sterling McCall Lexus always outperforms on customer service. More

My service advisor, Kevin Bayer is awesome. He is primary reason of the longevity of my RX350. I trust his recommendation and never feel like he is just trying to sell me parts. He is primary reason of the longevity of my RX350. I trust his recommendation and never feel like he is just trying to sell me parts. More

Good environment with quite area for work, but need more training for workers in valet area. training for workers in valet area. More

Excellent service and told me in advance work that was to be done and then did it be done and then did it More

Greetings! Everyone during my two day resolution visit were beyond words! I am so grateful at how everything was handled, from the gentleman in parts who redire Everyone during my two day resolution visit were beyond words! I am so grateful at how everything was handled, from the gentleman in parts who redirected me to service!!!! Jesse the manager is awesome and has a warm demeanor, very solution oriented and timely as well. My girl Mirra was in constant communication, responsive, and went above and beyond to assist in every way, very reassuring in such a stressful time. Mr. Ronaldo and the other service manager were efficient and took care of my issue the same day I brought my vehicle in. Of course I enjoyed a complimentary coffee and the best part was I didn’t realize my battery still even had a battery so it was less expensive by far! I know you all know a lot of people are going through it right now and I am one of them, so this may not seem like much but it’s a huge deal for me, my daughter, and my livelihood. God bless you all and forgive me for not recalling everyone’s names, humbly I am grateful to all of you. Lastly the Ms. Chloe at the front desk was kind to me as I waited as well, the snack lady was as well. Kudos to the parts personnel, service department, and repair technicians for all that you all did collectively. More

Great salesman and great car. We are very happy. This is our 3rd Lexus with this dealership We are very happy. This is our 3rd Lexus with this dealership More

Ashley the service agent is a great rep full of knowledge and very helpful. I just found out today I believe caused by The back windshield installers : the up and down auto controller doesn’t work. I hope t and very helpful. I just found out today I believe caused by The back windshield installers : the up and down auto controller doesn’t work. I hope the service department could fix it when I cone back town next time More