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Lexus of Southwest Houston

Houston, TX

4.8
2,886 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 2,886 reviews

August 03, 2026

Service manager was very helpful and knowledgeable would like to come back to do business because of him More

by Moodi1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Aug 04, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 02, 2026

Service Representative Outstanding. Facilities are excellent and everyone encountered most courteous & professional . The staff ensures that work is completed in a timely manner. More

by Rbt361105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Aug 03, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2026

My advisor Kelly did a great job communicating with me in a timely manner! Thanks again for taking care of me! More

by Todchapman1467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
Aug 02, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2026

Jerry Chen and the Lexus Southwest team did an incredible job of answering our questions, accommodating our needs, and providing honest, transparent pricing. He understood our pricing expectations from the s More

by leemcharles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Chen
Aug 02, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2026

Excellent dealership with very professional service reps and great communication. Thanks Kevin Martinez! Car was ready when I needed it! More

by Jim Hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Aug 02, 2026 -

Lexus of Southwest Houston responded

Hi Jim, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

July 29, 2026

Jose Gutierrez has excellent customer service. He remembers his customer. Service was done timely and promptly. More

by Dcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Jul 30, 2026 -

Lexus of Southwest Houston responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

July 29, 2026

Easy to work with and no hassles. They had the car and gave me A fair price. More

by Jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hai, Ray Villarreal, Mylinh Tran-Salazar
Jul 30, 2026 -

Lexus of Southwest Houston responded

Hi Jon, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 29, 2026

Kevin Martinez, EXCELLENT in service, takes time explaining, make sure you understand the maintenance in your car. Thank you Kevin M More

by Marianavo09
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Jul 30, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! Feel free to reach out to us if you need anything. Have a wonderful day.

July 29, 2026

Hunter my service advisor and the technician team at the dealership are fantastic. From the scheduling, drop off, loaner car process - thank you Josephine ! And the timely completion of service is the icing More

by Anup Sharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
Jul 30, 2026 -

Lexus of Southwest Houston responded

Hi Anup, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2026

Was shopping for a vehicle and after visiting multiple dealerships, I landed at Lexus Southwest Houston. My experience there was professional and nothing short of fantastic! My dealer was Farzad Askari an More

by Antonio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farzad Askari
Jul 29, 2026 -

Lexus of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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