Lexus of Southwest Houston

Esner always takes care of all services we need for both my car and my husband’s car. He ensures I have a loaner car available at every visit. And if any issues arise which are beyond his control, he makes my car and my husband’s car. He ensures I have a loaner car available at every visit. And if any issues arise which are beyond his control, he makes sure to find a solution and have it fixed as soon as he becomes aware of them, and does so in a way without causing any inconvenience to me. Five star service from a five star dealership, It’s really great to have him as a single point of contact for all the necessary maintenance as our advisor, as I can completely rely on him. More

Good service, professional adviser, free breakfast! Highly recommended! Thumbs up to Stephanie N. Only improvement needed is wait time, 2 hours for an oil change is pretty long. Highly recommended! Thumbs up to Stephanie N. Only improvement needed is wait time, 2 hours for an oil change is pretty long. More

This location features a great professional environment with flexible appointment times, and everything was delivered exactly as promise. with flexible appointment times, and everything was delivered exactly as promise. More

Greet service they treated me very good I will recommend this dealer to any person. recommend this dealer to any person. More

Really good dealership I felt like Fardin Amjadian the salesman was very forthcoming with information salesman was very forthcoming with information More

I have bought multiple cars here and always had a great experience. Highly recommend this dealer. experience. Highly recommend this dealer. More

The service reps are very professional and courteous. Especially Marlon Romero, my service advisor is awesome. Especially Marlon Romero, my service advisor is awesome. More

I made an appointment for an oil change and tire rotation at 7 am. When I arrived at 6:55 I was told there was a recall service that wouldn’t take long and after 5 hours and 45 minutes I asked to speak to a at 7 am. When I arrived at 6:55 I was told there was a recall service that wouldn’t take long and after 5 hours and 45 minutes I asked to speak to a manager after multiple attempts to find out why it was taking so long. I got no answer and an apology. Would never recommend this dealership. There were others who were frustrated as well. More

I always come back to this dealership to get my car serviced! Customer service is always amazing! serviced! Customer service is always amazing! More

Jon Laurenceau was our advisor today. We came in because my 2 month old battery for my NX was acting bad. They did a multi-point inspection and gave recommendations. We got the battery re We came in because my 2 month old battery for my NX was acting bad. They did a multi-point inspection and gave recommendations. We got the battery replaced and Jon took care of us. This was our first time doing maintenance at Lexus Southwest since we usually go to Westside Lexus. We had a great experience. More