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Lexus of Tampa Bay

Tampa, FL

Overview
Reviews
Vehicles
4.7
1,289 Reviews
Call Dealership (888) 208-9916
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5852 North Dale Mabry

Tampa, FL

33614

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Showing 1,289 reviews

April 19, 2024

I had the pleasure of having Sydney Threadgill as my service associate. She was very personable and professional. The whole experience was very positive. More

by ltmanelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Threadgill and Matthew Robinson (tec)
Report | Print
Apr 21, 2024 -

Lexus of Tampa Bay responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Helpful
April 19, 2024

Professionalism in its highest form. GREAT JOB! Quality service and friendly staff . Thank you, Mj! More

by tcbrown42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ
Report | Print
Apr 21, 2024 -

Lexus of Tampa Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Helpful
April 15, 2024

Once they have the deal closed and money in their hands. .. the customer service and support ends. Still waiting for our permanent tag and second key FOB 36 days. I only wish they provide minus stars bec More

by jhooks12212012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Max, Finance Mgr and Nick
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Apr 18, 2024 -

Lexus of Tampa Bay responded

Hi, we appreciate you taking the time to respond. The staff at Lexus of Tampa Bay take our reviews very seriously. Please call our General Manager at (813) 365-7152 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Helpful
April 14, 2024

Salesman great. Paperwork very slow. No reason to take 3 hours on trade in and cash sale. More

by Kharris2383
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben was salesperson and was great!
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Apr 16, 2024 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Helpful
April 12, 2024

Excellent service, selection, and professionalism. Would recommend to friends and family. Comfortable and caring staff. More

by ronaldfanelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike (sales)
Report | Print
Apr 14, 2024 -

Lexus of Tampa Bay responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

Helpful
April 09, 2024

LaVance was great to work with, he found the exact car we wanted. The experience with everyone was smooth. More

by Tracy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaVance Collier, Don't know business man's name.
Report | Print
Apr 11, 2024 -

Lexus of Tampa Bay responded

Hi Tracy, thank you for sharing your positive experience! If you need more help, our team is available to talk -- safe travels!

Helpful
April 08, 2024

I came in today to trade in my 2017 ES 350 for another ES 350 (2021). I had a great purchasing experience with Johannes Hailu, with the first purchase, so it was a no brainer to work with him again. Everyone More

by csaunders59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johannes Hailu
Report | Print
Apr 11, 2024 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Helpful
April 06, 2024

We had a very good experience with this dealership. Salesman (Ray) and finance person (Mathew) were both easy to work with and followed through on their commitments. More

by gorddice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray McNab
Report | Print
Apr 08, 2024 -

Lexus of Tampa Bay responded

Hi Gorddice, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Helpful
April 05, 2024

Max was a joy and pleasure to work with at Lexus of Tampa. Usually it's hard to sit with sales people, but he made the experience one worth having. More

by cwest3366
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Gabbard
Report | Print
Apr 07, 2024 -

Lexus of Tampa Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! If you ever need help, just give us a call. Happy motoring!

Helpful
April 04, 2024

Very nice facility, knowledgeable staff, excellent sales service by Alberto. We're very content with our purchase. More

by L.Dewey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto T.
Report | Print
Apr 06, 2024 -

Lexus of Tampa Bay responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
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