Lexus of Tampa Bay

My sister & I had a wonderful experience at Tampa Bay Lexus. I did quite a bit of research with the Internet Sales Coordinator Jeremiah Lucas. Jeremiah found a car that met my sister’s criteria so we dro Lexus. I did quite a bit of research with the Internet Sales Coordinator Jeremiah Lucas. Jeremiah found a car that met my sister’s criteria so we drove from East Bradenton to meet with him. What a pleasant surprise! He was courteous, professional, sharply dressed & very knowledgeable about the inventory. More importantly he was low pressure & just wanted to help us find the right vehicle. He answered all our questions & explained the process step by step. We both felt that he really went the extra mile & we found the car that my sister was very happy with!!! Our experience with Diego the Finance Manager was not so great. He talked really fast, was difficult to understand & was not happy when we didn’t sign up for the “ extras”. He didn’t understand why we didn’t want to add another $4k to the price of the car for additional warranty. I felt like I was dealing with a timeshare salesman , which I have before, & he made us feel like we were making a BIG mistake. After saying no thank you several times, he finally stopped pressuring us & we got the deal done. Special thanks to Jeremiah for all his extra efforts on our behalf !! We are very satisfied with our experience & he was the reason. More

I took my Lexus in for a recall. Amber Stordahl was my service advisor and did a fabulous job! She was professional friendly and exceeded my expectations Amber Stordahl was my service advisor and did a fabulous job! She was professional friendly and exceeded my expectations More

My wife and I had a great experience at Lexus Tampa Bay. We were able to agree on the price and terms in an expeditious way, Johannes Hailu (Jojo) was terrific to work with and we enjoy our new car. I highl We were able to agree on the price and terms in an expeditious way, Johannes Hailu (Jojo) was terrific to work with and we enjoy our new car. I highly recommend buying and/or leasing with Lexus Tampa Bay! More

The team was amazing; they worked with me and did not waste time. There were no up sales or unnecessary upgrades to deal with, and the process was clear and concise. The dealer is very comfortable, and t waste time. There were no up sales or unnecessary upgrades to deal with, and the process was clear and concise. The dealer is very comfortable, and the overall atmosphere is relaxed. Everyone you come in contact is truly there to help and they behave in a professional manner. Really this is the place to do business if you are in the market for a new or used Lexus. No high-pressure sales, no dealer mark ups and simply one enjoyable experience. More

Waiting area was clean, comfortable and quiet. Service representative was polite, efficient and quiet. The work was well done. What more could I ask for?? Service representative was polite, efficient and quiet. The work was well done. What more could I ask for?? More

Unfortunately, I have not had a great experience with this dealership. I bought a car there last month. It's been difficult and less than impressed with their service. 1. The monthly payment that I was this dealership. I bought a car there last month. It's been difficult and less than impressed with their service. 1. The monthly payment that I was told at the sale of the car was not the same as what the bank told me. 2. The finance manager told us he would search for the best interest rate, he never told us what he found, we were just ushered into the sales managers office to close the deal. This was disappointing. 3. We were sold a car with 1 key and wondering why this happened in the 1st place? I am still waiting 2 days now for confirmation as to when my I can get the key made. I was told the key guy is "out of keys". Again, how does this happen? 4. I realized in the 1st few days that one of the side mirrors does not work properly. I thought every car was checked upon sale? 5. I have called the dealership trying to set-up an appointment, after no voicemails and not having a service advisor..I left a message for the sales manager and he never returned my call. He had the salesman return my call and yet I still have definitive answers. 6. So, no I am not able to recommend this dealership. I have this car less than a month and considering returning it. More

Scott is a top service advisor. He is very polite, courteous and provides frequent status on the vehicle being serviced. He is very polite, courteous and provides frequent status on the vehicle being serviced. More

Jeremiah was great to work with. Process was very smooth and worked a very fair deal for us. Happy to continue to be a part of the Lexus family. Process was very smooth and worked a very fair deal for us. Happy to continue to be a part of the Lexus family. More

Excellent service from start to finish. The staff was friendly, the process was smooth, and the maintenance was completed promptly. Highly recommended. The staff was friendly, the process was smooth, and the maintenance was completed promptly. Highly recommended. More

Lexus of tampa was great! Love my new IS350 F SPORT! My salesman Maurizio was no pressure , professional, and easy going. It was a smooth process with Everyone at the dealers Love my new IS350 F SPORT! My salesman Maurizio was no pressure , professional, and easy going. It was a smooth process with Everyone at the dealership! More