Lexus of Tampa Bay
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Amazing customer service! Excellent dealership with friendly, professional, and knowledgeable staff! My service advisor was awesome and efficient! They even sent a shuttle to Excellent dealership with friendly, professional, and knowledgeable staff! My service advisor was awesome and efficient! They even sent a shuttle to pick me up because I was stranded and my car was serviced in a timely manner! I can’t say enough wonderful things about Lexus of Tampa Bay! Keep doing amazing things! I am proud to write this review with pleasure! I’d give 10 million stars if I could! Great job! More
Neat and clean showroom, knowledgeable associates, very spacious , customer satisfaction can be improved especially when the customer choose them as their dealer …. spacious , customer satisfaction can be improved especially when the customer choose them as their dealer …. More
Abdiel was a joy to work with buying my new Lexus NX 350. I never felt rushed, he's very friendly and wanted to make us both happy with a deal. He was very patient when explaining tech features, and offere I never felt rushed, he's very friendly and wanted to make us both happy with a deal. He was very patient when explaining tech features, and offered me to call or text anytime after I brought the car home if I can't figure out something. He was always extremely responsive to texts, calls and emails. I highly recommend working with him and the Tampa Lexus dealership. More
Our experience with this dealership and Ezrahel Assad our salesman was exceptional. The professionalism and attitude of the entire dealership made the difference in the deal! salesman was exceptional. The professionalism and attitude of the entire dealership made the difference in the deal! More
Honestly, my recent experience at Lexus of Tampa Bay can best be described as nothing short of HORRIBLE.. I was forced to wait almost 2 months for a simple part to finally fix an unpleasant rattle in the best be described as nothing short of HORRIBLE.. I was forced to wait almost 2 months for a simple part to finally fix an unpleasant rattle in the Mark Levinson sound system of my LC500.. And after almost 2 months of mindless waiting, with no status updates, had I not finally taken the initiative to call the Lexus parts department myself to investigate, and instead, continued waiting for my service adviser to contact me (like I was told to do), I would still be waiting indefinitely for a part that I was then told had actually arrived at the dealership a week before I had called. Unfortunately for me, my unresponsive service advisor, apparently had no clue the part was delivered. I have no idea how any legit dealership can operate like this, where there are so many employees you encounter on a service visit, but none if them seem to actualky know what is going on. More




