Lexus of Tampa Bay

I had a great experience at Lexus of Tampa Bay, and Jeremiah Lucas was absolutely wonderful to work with. He was kind, professional, and incredibly efficient. He handled the financing very quickly and Jeremiah Lucas was absolutely wonderful to work with. He was kind, professional, and incredibly efficient. He handled the financing very quickly and made the entire process feel comfortable and stress-free. What stood out most to me was how fast and smooth the delivery was, and how well he helped me choose the best car for my needs. Jeremiah is knowledgeable, attentive, and genuinely nice to work with. I highly recommend asking for him if you’re buying a car here. Thanks !!!! Angie More

“I visited several dealerships, including four different Toyota dealerships in the area and Lexus of Wesley Chapel, but the only one that truly made me feel comfortable and confident was Lexus of Tampa Bay. Toyota dealerships in the area and Lexus of Wesley Chapel, but the only one that truly made me feel comfortable and confident was Lexus of Tampa Bay. Brandon Hammons was extremely patient, knowledgeable, and professional, even knowing I was taking my time to do research and compare options. Unlike other places, I never felt pressured or overwhelmed with nonstop phone calls. During the process, I even sent my adult kids to the dealership on my behalf, and Brandon treated them with the same kindness, respect, and professionalism. He answered all of their questions, made them feel welcome, and never made us feel rushed or uncomfortable. I also want to recognize Mr. Capeten in the finance department. He was very professional, funny, and easygoing, which made the finance part of the process feel much less stressful. Overall, the entire team from the moment I walked into the lobby to working with the manager created a smooth and stress-free experience. They made me feel respected, in control, and confident in my decision. I truly appreciate the way everything was handled, and I’m grateful for the experience at Lexus of Tampa Bay.” More

This is not the closest Lexus dealership to my home but past experience showed me it was worth the additional one hour drive. Everyone at this dealership was welcoming but our salesperson, Johannes, is a v past experience showed me it was worth the additional one hour drive. Everyone at this dealership was welcoming but our salesperson, Johannes, is a very special person. I left with a new car I absolutely love and at a very competitive price. Johannes treats me like I might shop for a new vehicle every year. More

Keith handled my Warranty Repair on my Lexus RX 350h without any prompting on my part. Even offerred me a loaner car during its repair. Wish I had bought my Lexus at Lexus of Tampa Bay! without any prompting on my part. Even offerred me a loaner car during its repair. Wish I had bought my Lexus at Lexus of Tampa Bay! More

I was promised to give a loaner at the time of service and when I reached tehre I was told they don't have any loaner available and asked me to reschedule the appointment. Since then I have been trying to and when I reached tehre I was told they don't have any loaner available and asked me to reschedule the appointment. Since then I have been trying to reschedule my appointment over the phone and when I ask for a loner I am being told that someone will call me back but no one has ever called me back. Again I called today and they were busy so I put my phone # in call back list and I never received one and then I called them back again and I asked the customer service rep to hold as I was busy on the other line and they hung up. Very pathetic service experince. More

Service was provided efficiently and in the prescribed time. All service personnel were courteous and helpful. time. All service personnel were courteous and helpful. More