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Lexus of Tampa Bay
Tampa, FL
1,447 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,447 reviews
August 05, 2025
$6,000 in Repairs After 100 Miles! I purchased a 2017 Jeep Grand Cherokee Overland from Lexus of Tampa Bay thinking I was getting a quality, road-ready preowned vehicle. Instead, wi I purchased a 2017 Jeep Grand Cherokee Overland from Lexus of Tampa Bay thinking I was getting a quality, road-ready preowned vehicle. Instead, within just one month of ownership — and after driving it less than 100 miles beyond my trip home from Tampa to Orlando — I was hit with the devastating news that it needed over $6,000 in repairs. This purchase was a 16th birthday surprise for my son who had just recently obtained his drivers license. But unfortunately we were the ones who were surprised when a few weeks after the purchase the vehicle was pouring smoke out of the exhaust and was not drivable . This is completely unacceptable. A dealership that prides itself on luxury and quality should never sell a vehicle in this kind of condition without full disclosure. I trusted them to sell me a safe, reliable car, and they failed miserably. Prior to sale my vehicle had supposedly under gone a hundred point inspection in order to find any issues.The lack of transparency and apparent disregard for customer satisfaction is deeply disappointing. Several messages were left with their used car sales department and I was told I would be receiving a call back from a manager. No one has contacted me to date. I would never recommend Lexus of Tampa to anyone looking for a used car — especially if you expect honesty and professionalism. For complete transparency the vehicle was covered under a 90 day warranty that Greenway Jeep in Orlando was able to repair for an out of pocket repair cost of $250.00 not including the time and stress associated with the whole scenario. Any correspondence to this review from Lexus of Tampa Bay would be appreciated. More
by Demetrios Kola
Employees Worked With
Jared Reyes, Victor Delgado, Oswaldo Cherres
August 04, 2025
"The experience of purchasing a new Lexus from Lexus of Tampa Bay was truly fantastic, and the process was very pleasing. From the moment we stepped into the dealership, we were greeted with a warm smile. Tampa Bay was truly fantastic, and the process was very pleasing. From the moment we stepped into the dealership, we were greeted with a warm smile. Jose were incredibly knowledgeable about the RX, patiently answering all questions. There was no feeling of being rushed or pressured into making a decision, and Jose's honest, helpful advice was really appreciated as he helped to find the perfect car. The pricing was transparent, with no hidden fees, and a fair deal was received. The entire process was smooth, efficient, and enjoyable. Thanks to Jose's help, we drove away in a RX350. I highly recommended Jose and the team at Lexus of Tampa Bay to anyone looking for a new car – you won't be disappointed! More
by ssantiago
Employees Worked With
Jose Rubi Romero
August 02, 2025
Jeremiah was very knowledgeable and listened to my needs and interests as well as what I didn’t want. The facilities are excellent and everyone was extremely polite and helpful. and interests as well as what I didn’t want. The facilities are excellent and everyone was extremely polite and helpful. More
by marvinmeyer
Employees Worked With
Jeremiah
July 30, 2025
En medio de mi inseguridad doy GRACIAS A ABDIEL POR SU PACIENCIA Y TRABAJO FUE IMPECABLE, GRACIAS PORQUE TOME LA MEJOR DESICION. Enamorada de MI RX 350H PACIENCIA Y TRABAJO FUE IMPECABLE, GRACIAS PORQUE TOME LA MEJOR DESICION. Enamorada de MI RX 350H More
by amniray
Employees Worked With
Abdiel y mateus
July 29, 2025
I had a great experience a little over a week ago when my wife and I stepped in to look at the TX350. We drove away with it that day. The sales person we worked with was great. wife and I stepped in to look at the TX350. We drove away with it that day. The sales person we worked with was great. More
by codykincheloe
Employees Worked With
Jeremy
July 26, 2025
I truly appreciated the transparency throughout the entire negotiation, as well as the kindness shown by every member of your team, always providing me with outstanding support. entire negotiation, as well as the kindness shown by every member of your team, always providing me with outstanding support. More
by Vivian salas
Employees Worked With
Caleb, Diego
July 24, 2025
Eric worked with me to find my perfect Lexus. .....a red NX 350. Johann was through closing me out and showing me important features on my car. .....a red NX 350. Johann was through closing me out and showing me important features on my car. More
by Trish Dunton
Employees Worked With
ERIC and Johannes
July 23, 2025
Buyer Beware, I bought a 2022 used Toyota Highlander from this location when it was delivered to me and I got home I discovered a crack in the windshield, dirt particles embedded in the paint, and a lea from this location when it was delivered to me and I got home I discovered a crack in the windshield, dirt particles embedded in the paint, and a leaking Tire. When I contacted them about this they summarily blew me off. Now are receiving email about getting an extended warranty on my Toyota and when I called I got this ridiculous obnoxious rip off on non-toyota extended warranties. 5 yr 60,000 miles $5,642 From Veritas Global Protection 7 yr 80,000 is $6,547 I bought a Toyota Motors Factory extended warranty for 7 years and 75,000 MI for $715 More
by ChesapeakeGroup1
Employees Worked With
Unknown
July 18, 2025
The actual car mileage was 210 more than what was documented on the paperwork. Paperwork showed 13586, actual was 13751. There was one major scratch on the hood which exposed the base metal and i documented on the paperwork. Paperwork showed 13586, actual was 13751. There was one major scratch on the hood which exposed the base metal and it was not disclosed prior to our arrival. The interest rate with the monthly payments after filling loan application was shown 6.99%, but during paperwork signature it became 7.14% More
by Raj
Employees Worked With
Newton, Lizima
