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Lexus of Tampa Bay
Tampa, FL
1,542 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,542 reviews
February 01, 2010
We were NOT greeted when we arrived. We walked the car lot for 30 minutes and no one came to assist. We went into the dealership and walked around another 10 minutes before our presence was even acknowled lot for 30 minutes and no one came to assist. We went into the dealership and walked around another 10 minutes before our presence was even acknowledged. Once we were assigned a salesman, my mother explained what she was looking for. The salesman kept referring her to a later model automobile with A LOT more miles than she was looking for. The overall experience was just terrible. After going around and around with the salesperson , I asked my mom to grab her purse and we left ! More
by dmaisaqd
Employees Worked With
Lauren
August 23, 2006
Called for an appointment to get a air sensor for run flats and checked to see if they had the part. Drove in 30 miles and they were out of the part. Cost me another round trip of 60 miles. Then this flats and checked to see if they had the part. Drove in 30 miles and they were out of the part. Cost me another round trip of 60 miles. Then this Tuesday, I called twice to Service to get a phone mail and left msgs both times. No one returned my call by the next afternoon. Called Parts and waited 25 minutes but was in periodic contact with the front desk. She finally took my number and the info on the battery I wanted and said they would call back - they never did. Called Wednesday and finally got to talk with someone in Service for an oil change - nothing available until next Monday and then I got disconnected. These people are horrible - I would rather take my car to a Ford dealership More
by Chas
