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Lexus of Tampa Bay

Tampa, FL

Overview
Reviews
Vehicles
4.5
1,542 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
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5852 North Dale Mabry

Tampa, FL

33614

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Showing 1,542 reviews

November 10, 2023

This dealership is top notch, my sales rep was very up to date on the car and worked with me to make the deal. More

by grskins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mat
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Nov 13, 2023 -

Lexus of Tampa Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2023

First of all, my vehicle just needed the 2nd key fob. Nothing special. My service person, Aaron was prompt, knowledgeable and punctual on getting my vehicle done. More

by Tony
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Nov 10, 2023 -

Lexus of Tampa Bay responded

Hello Tony, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2023

Loved working with Daniel. They were transparent from the first and got a great deal. Would recommend Daniel to any one. More

by phanibhushanksa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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Nov 10, 2023 -

Lexus of Tampa Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Tampa Bay and we hope to be of service again in the future.

November 06, 2023

Very professional. Excellent service. The dealer was recently renovated and it’s very elegant. The coffee is delicious . Good job guys More

by roz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esther
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Nov 08, 2023 -

Lexus of Tampa Bay responded

Hi, we are pleased to hear you had such a positive experience with us, Roz! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

We were pleased with the level of inventory compared to other dealers in the area. Our salesman, Jose, was great. We were disappointed in how long the process took to purchase the car. I know it's always a More

by Dave.hall1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
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Nov 08, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 04, 2023

Excellent experience. Explained options for various models and pricing clearly. Kept me informed about the buying process. More

by TomCarGuy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Scharf
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Nov 08, 2023 -

Lexus of Tampa Bay responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

November 04, 2023

I leased my new Lexus a few months ago at a different dealership. This was its first service interval and Lexus of Tampa Bay treated me like a member of the family. The work was done quickly, the Service More

by gregg.niemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jofko
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Nov 08, 2023 -

Lexus of Tampa Bay responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

The the dealership is one that cares about their clients. Everyone is always professional and personable which is what I like most. More

by Wealthyplace4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edmunds
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Nov 03, 2023 -

Lexus of Tampa Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

Great customer service. Kevin was awesome. He went beyond expectations. Would definitely recommend this location . More

by moneylexus4door
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Nov 02, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Tampa Bay and we hope to be of service again in the future.

October 29, 2023

Over charge on oil change. , $190 and I told him that’s to much , for oil change. More

by Rtabares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot name
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Nov 02, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (813) 365-7152. We would appreciate the chance to turn your experience around.

Nov 02, 2023 -

Rtabares responded

I called back, agent Oswaldo pick it up the call he transfer to another department , where I was waiting..they never answered.

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