Lexus of Tampa Bay

Amanda was outstanding. The service team was very informative with their inspection. The only issue I can report as being less than expected was the cleaning of the car. May The service team was very informative with their inspection. The only issue I can report as being less than expected was the cleaning of the car. May be they performed a standard cleaning but I expected better. More

On 11/20/2025, I went in for a tire service as one of my tires was losing pressure. The service advisor was Mahmoud. It was confirmed that I had a nail in my tire. The advisor did not give me an option as t tires was losing pressure. The service advisor was Mahmoud. It was confirmed that I had a nail in my tire. The advisor did not give me an option as to what I wanted done. Immediately came back and said the tire was plugged. I let him know that I did not want a plug; I wanted a patch, as the tire could be patched. Mahmoud became loud and tried to involve others around him, that he has never heard of a patch and that they do not patch tires. I let him know that, based on experience, plugs are temporary and patches last longer. That I do not want a plug, I want a patch. He got more argumentative when I told him to Google it, and Google showed him that patches are recommended over a plug. He tells me it’s too late, the tire has been plugged. Fast forward to now, 6/7/2026: the plug is leaking, and my tire can't be patched because it was plugged previously. A plug that I do not want or asked for. Now I need to purchase a brand-new tire for $600. Thanks a lot Mahmoud for your horrible service. More

I'm completely satisfied with the service received at Lexus of Tampa Bay. Waiting for service to be completed was a pleasant enjoyable experience. Both service advisors and customers were warm and fr Lexus of Tampa Bay. Waiting for service to be completed was a pleasant enjoyable experience. Both service advisors and customers were warm and friendly. More

The best place to take Lexus for repairs or to buy one. They care and understand. They care and understand. More

Excellent service and post-service follow-up shows their concern for their customers and future business. concern for their customers and future business. More

They do an amazing job each time I am there! Patricia always takes care of everything! Darlon is the tech who I usually request. I think its better to have the same tech every time. They get Patricia always takes care of everything! Darlon is the tech who I usually request. I think its better to have the same tech every time. They get to know your car. He always is so kind and does an amazing job! Always explains everything to me! More

This dealer has good service and MJ was very attentive and great at his work. and great at his work. More

Amazing customer service! Excellent dealership with friendly, professional, and knowledgeable staff! My service advisor was awesome and efficient! They even sent a shuttle to Excellent dealership with friendly, professional, and knowledgeable staff! My service advisor was awesome and efficient! They even sent a shuttle to pick me up because I was stranded and my car was serviced in a timely manner! I can’t say enough wonderful things about Lexus of Tampa Bay! Keep doing amazing things! I am proud to write this review with pleasure! I’d give 10 million stars if I could! Great job! More

Great customer service. Jose was my adviser and made everything go smoothly. Very nice dealership. Jose was my adviser and made everything go smoothly. Very nice dealership. More