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Lexus of Tampa Bay
Tampa, FL
1,536 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 738 service reviews
May 01, 2026
They do an amazing job each time I am there! Patricia always takes care of everything! Darlon is the tech who I usually request. I think its better to have the same tech every time. They get Patricia always takes care of everything! Darlon is the tech who I usually request. I think its better to have the same tech every time. They get to know your car. He always is so kind and does an amazing job! Always explains everything to me! More
by dc
Employees Worked With
Patricia, Darlon
April 17, 2026
Amazing customer service! Excellent dealership with friendly, professional, and knowledgeable staff! My service advisor was awesome and efficient! They even sent a shuttle to Excellent dealership with friendly, professional, and knowledgeable staff! My service advisor was awesome and efficient! They even sent a shuttle to pick me up because I was stranded and my car was serviced in a timely manner! I can’t say enough wonderful things about Lexus of Tampa Bay! Keep doing amazing things! I am proud to write this review with pleasure! I’d give 10 million stars if I could! Great job! More
by miamicane1998
Employees Worked With
Keith and Julian
April 03, 2026
Honestly, my recent experience at Lexus of Tampa Bay can best be described as nothing short of HORRIBLE.. I was forced to wait almost 2 months for a simple part to finally fix an unpleasant rattle in the best be described as nothing short of HORRIBLE.. I was forced to wait almost 2 months for a simple part to finally fix an unpleasant rattle in the Mark Levinson sound system of my LC500.. And after almost 2 months of mindless waiting, with no status updates, had I not finally taken the initiative to call the Lexus parts department myself to investigate, and instead, continued waiting for my service adviser to contact me (like I was told to do), I would still be waiting indefinitely for a part that I was then told had actually arrived at the dealership a week before I had called. Unfortunately for me, my unresponsive service advisor, apparently had no clue the part was delivered. I have no idea how any legit dealership can operate like this, where there are so many employees you encounter on a service visit, but none if them seem to actualky know what is going on. More
by RGK
Employees Worked With
MJ, Pam, Robert
