Lexus of Tampa Bay - Service Center

Service advisor Tyler was very good at explaining how some of the vehicle features work in the newer vehicles, helping to put me at ease in terms of my concerns on how I thought they needed to work based some of the vehicle features work in the newer vehicles, helping to put me at ease in terms of my concerns on how I thought they needed to work based on my experience with older vehicle models. More

Don't buy Lexus NX 250 premium. It has a leaking issue at the back. I purchased a brand new Lexus 2024 last year, and It had a leaking issue at the rear when I brought it to the dea It has a leaking issue at the back. I purchased a brand new Lexus 2024 last year, and It had a leaking issue at the rear when I brought it to the dealer, they said the rodent bit the rubber, but after putting all the rubber, it's still leaking, I checked, and saw the water coming from the car's body and screw. so, think twice before buying any Lexus car. More

Lexus of Tampa has been an excellent dealer to deal with for over 15 years. Ryan Russo is an exceptional service advisor. I recently bought a Mercedes and service was not on the level of Lexus. With the un for over 15 years. Ryan Russo is an exceptional service advisor. I recently bought a Mercedes and service was not on the level of Lexus. With the unbelievable maintenance cost of Mercedes maintenance, I quickly sold the Mercedes and am back in a Lexus. Part of this decision was the exceptional service I have always received at Lexus of Tampa Bay. More

First time costumer to this dealer. Great service and professional staff. Would definitely recommend them.. Great service and professional staff. Would definitely recommend them.. More

The staff at Lexus of Tampa Bay are friendly and professional. The service is great too! professional. The service is great too! More

Received terrible service the last two visits, having problems with starting my car since visit. problems with starting my car since visit. More

My serviceman, Scott is the best that I have ever had. He got me in for my 30,000 mile service, got me a loner car and had the car ready when I returned. On Monday, after my visit, the tire pressure lig He got me in for my 30,000 mile service, got me a loner car and had the car ready when I returned. On Monday, after my visit, the tire pressure light came on. One call and he had a serviceman come to my house and fix the car. I am so busy that those two things saved me hours. I live in Brandon and it is a trip. I can’t say enough about my service from Scott. More

Maybe it's because I'm used to the exceptional service from Johnson Lexus in NC, but the service I got at Lexus of Tampa Bay was abysmal: 1) got suggested repairs worth $14k for my 2011 IS250 in immaculat from Johnson Lexus in NC, but the service I got at Lexus of Tampa Bay was abysmal: 1) got suggested repairs worth $14k for my 2011 IS250 in immaculate condition (no wonder why people are buying Teslas and avoiding these repair expenses) 2) my service specialist (David) didn't call me to let me now that my car was ready 3) It took me 1 hour to find someone on the phone from the service department to see if my car was ready - and of course it was, just no one cared to notify me (FYI this is all happening on a Friday at 6:30pm - are you going to leave me without a car for all weekend for no reason?) More

The staff is very friendly but had to come back multiple times to get the issue fixed. times to get the issue fixed. More

We bought my 2018 RX350 at Lexus of Tampa Bay and the our salesperson Jeanette and her working partner were great! salesperson Jeanette and her working partner were great! More