Lexus of Tampa Bay - Service Center

My Service Advisor was Ariceldy Vargas. She was very attentive and provided a very accurate time for the oil change and the wash of the car. The waiting area is very clean and they provid She was very attentive and provided a very accurate time for the oil change and the wash of the car. The waiting area is very clean and they provide some nice Java. More

I've been a customer of Lexus of Tampa Bay since 2016, and I've never had an issue with the sales staff or the service staff. Everyone is so helpful, friendly, and they go over and above to be sure the c and I've never had an issue with the sales staff or the service staff. Everyone is so helpful, friendly, and they go over and above to be sure the customer is happy. I am a happy customer! My service consultant on this visit was Kaila Weber and she was great! Personable, friendly, helpful.... More

Excellent care for the vehicle and the customer! ! Wonderful people and very comfortable to wait for completion of service. ! Wonderful people and very comfortable to wait for completion of service. More

I’ve been working with Lexus of Tampa Bay service for over 7 years now. It is outstanding! I’ve never had any problems and feel like they roll out the red carpet. Pamela and Joe are wonderful to work wit over 7 years now. It is outstanding! I’ve never had any problems and feel like they roll out the red carpet. Pamela and Joe are wonderful to work with in the service department! Thank you! More

Miss Pamela and her complete team was of top class service. We have some lexus and BMWs in the family. Lexus service is much better than BMWs. I wish best of luck to the management and the team and wo service. We have some lexus and BMWs in the family. Lexus service is much better than BMWs. I wish best of luck to the management and the team and would continue to work with them. You guys are gem in the Tampa Bay community. More

I made an appointment to have my Lexus NX300 serviced at Lexus of Tampa Bay and as usual, it was a positive experience. Ary, the service advisor understood exactly what I wanted and needed and escorted my Lexus of Tampa Bay and as usual, it was a positive experience. Ary, the service advisor understood exactly what I wanted and needed and escorted my to the newly designed customer waiting area where there were snacks and very good coffee. She kept me appraised of the progress of the service. I appreciate the communication. More

The service was efficient, my service rep was kind, prompt and honest. I always feel confident knowing my time is valued, and my car will be serviced in a professional manner. prompt and honest. I always feel confident knowing my time is valued, and my car will be serviced in a professional manner. More

I had my GX460 services at Lexus of Tampa Bay that included among other things, their 160 point inspection. Four days later my battery died and I had to have it jump started and get it to an AutoZone included among other things, their 160 point inspection. Four days later my battery died and I had to have it jump started and get it to an AutoZone for a battery replacement. This tells me that they DO NOT inspect the vehicle. They are just looking for ways to upsell you for other services. I will not be going back. More

Scheduled an appt at 9AM but car would not start (battery). Had vehicle towed in due to time constraints and was dropped off at 1. I called ahead to advise the vehicle would be towed in. Recieved (battery). Had vehicle towed in due to time constraints and was dropped off at 1. I called ahead to advise the vehicle would be towed in. Recieved a call on my wifes phone for some reason to advise they recieved the car and would call back later with results. Recieved a call later in the day to my wifes phone advising they would not be able to look at the car that day. It was a dead battery. I would have changed it myself but figured I would get the Lexus experience and covered under warranty. Once i picked up the vehicle it was covered in bird xxxx and pollen. Lexus of Tampa Bay has gone to the birds and become their waste. Completely turned me off from the brand and will be selling our Lexus shortly. More

Pam now has a new position. She recommended another lady work with me. She was excellent as well. I always get the best attention and great service at Lexus of Tampa Bay. S She recommended another lady work with me. She was excellent as well. I always get the best attention and great service at Lexus of Tampa Bay. Sandra More