Lexus of Tampa Bay - Service Center

I had my GX460 services at Lexus of Tampa Bay that included among other things, their 160 point inspection. Four days later my battery died and I had to have it jump started and get it to an AutoZone included among other things, their 160 point inspection. Four days later my battery died and I had to have it jump started and get it to an AutoZone for a battery replacement. This tells me that they DO NOT inspect the vehicle. They are just looking for ways to upsell you for other services. I will not be going back. More

Scheduled an appt at 9AM but car would not start (battery). Had vehicle towed in due to time constraints and was dropped off at 1. I called ahead to advise the vehicle would be towed in. Recieved (battery). Had vehicle towed in due to time constraints and was dropped off at 1. I called ahead to advise the vehicle would be towed in. Recieved a call on my wifes phone for some reason to advise they recieved the car and would call back later with results. Recieved a call later in the day to my wifes phone advising they would not be able to look at the car that day. It was a dead battery. I would have changed it myself but figured I would get the Lexus experience and covered under warranty. Once i picked up the vehicle it was covered in bird xxxx and pollen. Lexus of Tampa Bay has gone to the birds and become their waste. Completely turned me off from the brand and will be selling our Lexus shortly. More

The service was efficient, my service rep was kind, prompt and honest. I always feel confident knowing my time is valued, and my car will be serviced in a professional manner. prompt and honest. I always feel confident knowing my time is valued, and my car will be serviced in a professional manner. More

Pam now has a new position. She recommended another lady work with me. She was excellent as well. I always get the best attention and great service at Lexus of Tampa Bay. S She recommended another lady work with me. She was excellent as well. I always get the best attention and great service at Lexus of Tampa Bay. Sandra More

Lexus of Tampa Bay & our service advisor Scott Banta makes our service appointments run flawlessly. Always great service there! makes our service appointments run flawlessly. Always great service there! More

Lexus Maintenance remains professional and top notch for decades. Am still Lexus all the way. Thank you decades. Am still Lexus all the way. Thank you More

Scott Banta has been our service advisor for many years and continues to provide outstanding customer service. and continues to provide outstanding customer service. More

Customer service is need major overhaul. I wanted to buy a pre owned vehicle but there was no Salesperson available. They did not even look at the pre owned lot. I wanted to buy a pre owned vehicle but there was no Salesperson available. They did not even look at the pre owned lot. More

Actually got my car done early for 20,000 service and was very happy with everything. Thanks to my tech - Michael Aloia 🙂👍 very happy with everything. Thanks to my tech - Michael Aloia 🙂👍 More

Fast service, very friendly staff, i had an awesome service person. No problems at all! service person. No problems at all! More