Lexus of Tampa Bay - Service Center

My service rep was Scott. He's always friendly, a bit humorous, and explains things in a way in which I can understand them. The remodeling is nice. It's great Lexus is able t He's always friendly, a bit humorous, and explains things in a way in which I can understand them. The remodeling is nice. It's great Lexus is able to service vehicles while going through construction. More

Staff was very friendly and attentive. Service was delivered on time as promised. Clean and pleasant. Service was delivered on time as promised. Clean and pleasant. More

I have an awesome service advisor, Pamela, who explains everything to me. She makes sure everything on my car is in great running order and safe. everything to me. She makes sure everything on my car is in great running order and safe. More

Polite,efficient, staff Very friendly and courteous Clean waiting area Staff were constantly sticking up and sanitizing the snack area. Clean waiting area Staff were constantly sticking up and sanitizing the snack area. More

Service is quite slow at checkin and actual work performed. Almost 3 hrs for maintenance check which included oil change performed. Almost 3 hrs for maintenance check which included oil change More

Everyone was very helpful and professional. The dealership is clean and the service waiting room was comfortable. I could do without the big t.v.s playing programming I'm not interested in. Mo The dealership is clean and the service waiting room was comfortable. I could do without the big t.v.s playing programming I'm not interested in. More interested in using my own device. More

Very happy with the service. Caring service consultant with a very nice personality. Waiting area was comfortable and clean. Caring service consultant with a very nice personality. Waiting area was comfortable and clean. More

Friendly, efficient and convenient. The service department is always helpful and professional. Scott Banta is my service advisor and is the reason we bought a 2nd Lexus. The service department is always helpful and professional. Scott Banta is my service advisor and is the reason we bought a 2nd Lexus. More

My Service Advisor Pamela was a pleasure to work with. She made the process easy and took the personal measures to make sure that it was convenient for me. She made the process easy and took the personal measures to make sure that it was convenient for me. More

I've been coming here for years. I live near the Wesley Chapel dealership so I tried them for convenience. Sadly they have no clue what they are doing. I much rather drive into Tampa I live near the Wesley Chapel dealership so I tried them for convenience. Sadly they have no clue what they are doing. I much rather drive into Tampa and have Scott Banta in service help me. He always keeps me posted on my car. I'm not just sitting there wondering if they forgot about me. The fact that he's my same service advisor all these years speaks volumes about the dealership. More