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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
700 Reviews

700 Reviews of Lexus of Tampa Bay - Service Center

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January 19, 2023

Lexus of Tampa Bay has a very clean and friendly environment I was so happy with my service advisor MJ. He is very knowledgeable and helpful advisor He made everything very easy for me. I alwa More

by serhat_62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mj
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January 18, 2023

My service advisor was professional and explained services needed. Work performed was as promised. The waiting environment was also very good with work areas and comfortable seating. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
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Jan 20, 2023 -

Lexus of Tampa Bay responded

Hi Tom, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 18, 2023

Excellent service from the moment I called in until the job was completed. Service representative, Ryan Russo kept me posted on the progress. It was actually completed before original time. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Russo and Don
Report | Print
Jan 22, 2023 -

Lexus of Tampa Bay responded

Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 18, 2023

Service was okay but the waiting room leaves alot to be desired. More like a KIA dealership room. More

by Tony Stavros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no idea
Report | Print
Jan 20, 2023 -

Lexus of Tampa Bay responded

Hi Tony, we appreciate you taking the time to respond. The staff at Lexus of Tampa Bay take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (813) 365-7152 to discuss what we can do to help.

January 12, 2023

Excellent customer service from beginning to end of process. Very attentive and friendly team of experts More

by Enrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weber, Kaila
Report | Print
Jan 16, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 12, 2023

Came in to the parts department ( which I was never able to find) and they sent a representative from the parts department to help me and I got my two parts in about 10-15 minutes and everything was taken c More

by rihns10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jan 17, 2023 -

Lexus of Tampa Bay responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

January 11, 2023

The service department is under construction. Yet the promptnes and timly response made this visit smooth. More

by rio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael
Report | Print
Jan 13, 2023 -

Lexus of Tampa Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 10, 2023

I was in for my 10,000 mile oil change and per usual it was effortless. Ary my Service Tech was right on time, got my car out in a timely fashion and explained each suggested repair. Additionally, the new More

by Stevens Tombrink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ary Vargas
Report | Print
Jan 13, 2023 -

Lexus of Tampa Bay responded

Hi Stevens, we appreciate you taking the time to leave us a response, We appreciate your recommendation of Lexus of Tampa Bay and we hope to be of service again in the future.

January 08, 2023

I like to go Tampa Lexus I never have any problem And I Aways happy to go there More

by Amit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Jan 10, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 06, 2023

Dealer ship is under remodel, but reflects improvement. I can count to fifteen but provide comments as i see fit. More

by CSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie
Report | Print
Jan 09, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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