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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
700 Reviews

700 Reviews of Lexus of Tampa Bay - Service Center

Sort by
November 15, 2022

Did everything to accommodate our needs. Efficient, and did quality work. Explained all repairs needed More

by Jpkrischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Nov 20, 2022 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2022

The service department provided Great customer service! !!! The waiting room was stocked with quite a few goodies.. More

by elaineparker81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Nov 21, 2022 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 05, 2022

I have received excellent customer service every time I’ve visited Lexus of Tampa Bay! More

by Brittonhudson17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ester Ortiz, Aaron Arce
Report | Print
Nov 13, 2022 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 04, 2022

My service rep. Aaron Arce was awesome. Very professional and knowledgeable. Aaron kept me updated throughout my visit. More

by mbuss1983
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Curb Side employees. Not sure of their names.
Report | Print
Nov 11, 2022 -

Lexus of Tampa Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 04, 2022

This was a warranty service issue and it was handled well and in a timely manner. More

by jleslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 11, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 03, 2022

I’ve been dealing with Lexus of Tampa for over a decade and they have always provided the service tha makes Lexus famous. More

by gregg.niemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 12, 2022 -

Lexus of Tampa Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 03, 2022

Adrian was amazing as my service Rep last Friday. He secured a loaner for me and had the car back later that day. He’s fantastic! More

by hjnbaldwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrain in service depot. , Lisa Parasrami
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Nov 12, 2022 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 02, 2022

Aaron Alce has been great help with getting my car serviced. He goes above and beyond. More

by Gold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Alce
Report | Print
Nov 10, 2022 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 01, 2022

The dealership was under construction but it was clean. The car wash was not working but was informed ahead of time. If the dealership was not under construction I would have given them a five. More

by lavotaw7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Nov 08, 2022 -

Lexus of Tampa Bay responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 30, 2022

I had a recall on my fuel pump and I had a very good experience with my initial phone call to scheduling my appointment, arriving at the dealer and getting checked in. Adrian took care of me keeping me More

by esyates27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Nov 07, 2022 -

Lexus of Tampa Bay responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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