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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
695 Reviews

695 Reviews of Lexus of Tampa Bay - Service Center

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August 03, 2022

Customer service from service advisors were proficient; kept me abreast on their recommendations during my visit More

by rcooperkruse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elroy Francis
Aug 04, 2022 -

Lexus of Tampa Bay responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

August 03, 2022

From driving in to the service department it was confusing with little to no direction or what to expect. Waiting room was crowded and again was not made aware of what to do and/or when to expect th More

by hazcue173
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 05, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (813) 365-7152. We hope to hear from you.

August 01, 2022

Everyone at Lexus was so helpful and kind. Service was excellent and much faster than I expected! More

by rebekahmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Aug 03, 2022 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 30, 2022

Lexus service department was extremely professional and fast. I received my first service appointment in less than one hour and had a clean car. I as in a hurry and they took care of me right away in a mos More

by supermariooh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Moore
Aug 02, 2022 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2022

Personalized and very smooth experience. My issues were dealt with quickly and correctly, without incurring costly repairs. More

by Savita_gaonkar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamed J
Aug 02, 2022 -

Lexus of Tampa Bay responded

Hello there! We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

July 28, 2022

Awesome people work here. The service is always great with everything done in a timely manner. More

by evlahov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Ari
Aug 02, 2022 -

Lexus of Tampa Bay responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 28, 2022

Courtesy friendly respectful helpful informative they makes the customer wants to come back I am hooked on Lexus More

by lenluvlis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 02, 2022 -

Lexus of Tampa Bay responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 28, 2022

Pamela the service advisor is the best I’ve ever seen. She is amazing and the reason I visit this dealership. If you buy a Lexus, she is a must as a advisor! More

by o2barite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela
Aug 02, 2022 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 26, 2022

We have been customers for years and are always treated very well by everyone. Had what turned out to be an easily repaired tire emergency due to road debris. Car was returned to us in 2 hours clean and More

by rsestey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ilarraza
Jul 28, 2022 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 25, 2022

Scott is my supervisor he is helpful and good so far I am very happy about service thanks More

by Rebecca28sun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 28, 2022 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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