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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
695 Reviews

695 Reviews of Lexus of Tampa Bay - Service Center

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July 10, 2022

It is always a pleasure to deal with service representative Jackie. She is alway there to greet me and always remembers me and my service records. Never any pressure on my services, just helpf More

by Kfalor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Jul 11, 2022 -

Lexus of Tampa Bay responded

Hello, we're happy you found our staff Jackie to be so supportive during your experience here at Lexus of Tampa Bay. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 08, 2022

Dave provided superior service! I needed a rental car while my car was being serviced. Dave quickly found me a rental and I was on my way. Thank you, Dave!!! More

by Lgarci1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave in Service
Jul 10, 2022 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

July 07, 2022

I expected the service amenities to be par with other dealers and it was not. I was disappointed in that regard. More

by Engineer99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Ilarrza. Advisor
Jul 09, 2022 -

Lexus of Tampa Bay responded

Hello, we are deeply disappointed by your experience at Lexus of Tampa Bay. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (813) 365-7152 to discuss what we can do to help.

July 06, 2022

Very good the personal service and the treat with the persons didn’t wash the suv. More

by Alexis_al_1902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 08, 2022 -

Lexus of Tampa Bay responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

July 04, 2022

Service was good and first time of complementary service for oil and gas change.of this leased car. More

by Simmons3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David jones
Jul 05, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 03, 2022

As usual, my long-time service technician Alex was professional, patient, and diligent regarding my vehicle. Alex should be awarded a raise and be promoted to management. More

by ginbai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALEX
Jul 05, 2022 -

Lexus of Tampa Bay responded

Hi Ginbai, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 28, 2022

Outstanding customer service and I am never disappointed. I would recommend this dealership to all my family and friends. More

by mflahert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Jones
Jul 01, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Tampa Bay and we hope to be of service again in the future.

June 27, 2022

Love the service I receive at Lexus of Tampa Bay! MJ was awesome in making sure I have a full review of the service being done and how long it will take. I cannot see why anyone would go to any other More

by jsmkdoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MJ Hamed
Jun 29, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 26, 2022

Darlon at Lexus is a master technician top notch and professional. Scott Banta courteous and professional. More

by Karladeshongclayton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlon master technician and Scott Banta.
Jun 28, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 24, 2022

Construction , waiting area way too small/ I waited outside in the shade, but heat for two hours More

by James.stanger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Jones
Jun 27, 2022 -

Lexus of Tampa Bay responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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