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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
695 Reviews

695 Reviews of Lexus of Tampa Bay - Service Center

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May 25, 2022

Service department was very professional and was quick to get me a loaner car while waiting for a part that had to be ordered. My service advisor Pam was very knowledgeable and courteous! More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Moore
May 27, 2022 -

Lexus of Tampa Bay responded

Hi Laura, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2022

Service was excellent. No surprises. Car was serviced and cleaned beyond expectations. Easy drop off the night before service More

by Lbryan
Recommend Dealer
Yes
Employees Worked With
Dave Jones
May 25, 2022 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 16, 2022

Very appreciative of the service I receive when I bring my car in for service. I trust Pamela my rep to make sure that my cars condition is always in tip top shape. More

by Sandra2412campbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela
May 18, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 16, 2022

Mohammad was nice and professional. Wasn't expecting a $450.00 oil change/tire rotation invoice. More

by solutionshc1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamed
May 18, 2022 -

Lexus of Tampa Bay responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2022

They were very nice and accommodating. The price to change the oil was outrageous and when I got home, the hood of the car had been wiped down with an oily rag. I did not want the machine More

by Kdcanipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela
May 18, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 14, 2022

The service staff was very professional, and responsive. Future service requirements were explained for 30,000 mile check up. More

by jj.petro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
excellent
May 17, 2022 -

Lexus of Tampa Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 13, 2022

Great maintenance department. Organized, People are friendly and tell you what to expect as far length of time and what needs to be done if it is a routine maintenance. More

by Bldean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
May 17, 2022 -

Lexus of Tampa Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2022

As usual. timely and efficient service for my NX 200. Excited to see how the new building will look when construction is finished. Cudos to Ryan Russo for hi More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ryan russo
May 15, 2022 -

Lexus of Tampa Bay responded

Hello Dave, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2022

I purchased my wife's 2010 ES 350 from Lexus of Tampa Bay (LOTB). The car is still in excellent shape because of the great service and scheduled maintenance completed by LOTB. Always a wonderful experience a More

by BFH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
May 15, 2022 -

Lexus of Tampa Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2022

Great customer service our service advisor Alex and his crew very professional and respectful of our time with and concerns. Highly recommended. More

by fnaneli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex is our service advisor
May 09, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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