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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
695 Reviews

695 Reviews of Lexus of Tampa Bay - Service Center

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March 31, 2022

Ryan Russo always takes good cae of us. We want the car to ren perfectly when it is returned to us and IT DOES. Can't ask for more! Thaks C.T. Bougas More

by ctbougas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Russo
Apr 05, 2022 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 30, 2022

My service advisor, M. J., is a gem. He Listened to me, explained the recommended maintenance and did not try to upsell me at all. In fact, I didn’t choose to do all the rec More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MJ Hamad
Apr 06, 2022 -

Lexus of Tampa Bay responded

Hi Michelle, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Tampa Bay and we hope to be of service again in the future.

March 29, 2022

Despite the construction the service was very good and my service assistant Pam Moore was terrific. More

by sweinberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Moore
Apr 02, 2022 -

Lexus of Tampa Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

Apr 02, 2022 -

sweinberg responded

Thanks. Pam Moore is a pleasure to work with.

March 25, 2022

Great dealership! My service advisor Alex H is the best. I know my car is being take. Care of with the best parts and attention to detail when I take it in. Thanks for More

by Robert K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Hildalgo
Mar 29, 2022 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 25, 2022

Despite the construction which was a little unsettling, the service was out standing. service was prompt. I was surprised that I would have to rent a loaner, but that seemed necessary since the service wou More

by rwpowell22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Moore
Mar 29, 2022 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 24, 2022

Excellent service that was fast, efficient and resolved in my issue without any concerns or need for follow up. More

by tomfern
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariceldy Vargas
March 22, 2022

Ben Scharf. Dells with him 3 plus years ago. Came in for service. Drove out with new car. We had an appointment with him. Very nice. Knows his stuff. Glad to see More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Scharf
Mar 26, 2022 -

Lexus of Tampa Bay responded

Hi Maria, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2022

Ryan Russo has been our service manager for years. His attention to detail never disappoints. He is the reason we get our cars serviced at Lexus of Tampa Bay. More

by jdlauck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Russo
Mar 25, 2022 -

Lexus of Tampa Bay responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

March 19, 2022

Lexus of Tampa Bay provides great maintenance service! I have been going there for 12 years over 2 cars and have never been disappointed in their professionalism and courtesy. More

by DCPJW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Moore
Mar 23, 2022 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 18, 2022

Delightful helpful people. They solved the problem. They delivered my car and took the loaner back. The waiting room was clean and comfortable. I have not had a problem since More

by Hope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariel
Mar 22, 2022 -

Lexus of Tampa Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Mar 22, 2022 -

Hope responded

I’ll be back🤗

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