Lexus of Tampa Bay - Service Center

My service Agent/advisor Ary was amazing, she is very detailed and professional and she clearly explained everything to me. She made me feel like family. It was a great customer service great overall exp detailed and professional and she clearly explained everything to me. She made me feel like family. It was a great customer service great overall experience. More

Best service EVER! I have had my SC430 for twenty years. It has only been serviced at the Lexus of Tampa Bay Service Center. It still drives like the day I drove it off I have had my SC430 for twenty years. It has only been serviced at the Lexus of Tampa Bay Service Center. It still drives like the day I drove it off the lot. However, more importantly, is how I am treated when I’m there. Despite my car’s age, it’s as if I just purchased my car. This is one of a very few places where the service and the product are on equal footing. If your not buying a Lexus, your buying just a car. Choose an experience instead! More

The service personnel were very professional in their diagnosis of the issues with the car. diagnosis of the issues with the car. More

This visit was a shocker. Needed more repairs than expected. However the overall experience was very helpful. Pamela was very through and kept me informed at every turn. She w Needed more repairs than expected. However the overall experience was very helpful. Pamela was very through and kept me informed at every turn. She was able to retrieve items from my car that I needed. Also one of the guys came in over the weekend to speed up the work which allowed me to have my wonderful Lexus back two days earlier than expected . Thank you all More

Scott is the best! He really watches out for his clients. Been great to work with these past six years. He really watches out for his clients. Been great to work with these past six years. More

Great service. Easy in and out. And very transparent and honest. They show you as well if something needs attention so you can see for yourself. Easy in and out. And very transparent and honest. They show you as well if something needs attention so you can see for yourself. More

Was able to schedule an appointment on short notice to have my battery replaced. However on the bill there was a notation that indicated that I "Declined to have multi point inspection performed". I was have my battery replaced. However on the bill there was a notation that indicated that I "Declined to have multi point inspection performed". I was never asked if I want the inspection done and did not know it was an option. More

I have used Lexus of Tampa Bay for service on all my Lexus vehicles over the years. They are honest and dependable. Lexus vehicles over the years. They are honest and dependable. More

Superior professionalism, customer service, and attention to detail to car and client. Highly recommend this dealership to detail to car and client. Highly recommend this dealership More

Very professional. ......I am very please with Lexus dealership and I would recommend it to anyone., ......I am very please with Lexus dealership and I would recommend it to anyone., More