Back

Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
695 Reviews

695 Reviews of Lexus of Tampa Bay - Service Center

Sort by
February 15, 2022

Had minor issues with my car's radio and they replaced with a new one More

by b06jzp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Russo
Feb 17, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 14, 2022

I have a Lexus 350. Came in for 40000 service. Service went great and was done as advise. But after I left I went shopping. Went to open my trunk and nothing would work More

by plamb78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex
Feb 16, 2022 -

Lexus of Tampa Bay responded

Hi, we are deeply disappointed by your experience at Lexus of Tampa Bay. Please contact us at (813) 365-7152 so we can work with you to make this right. We hope to hear from you soon.

February 14, 2022

Ari is fantastic. Place is under construction. Service area is not what you expect from Lexus. More

by harryklein1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari. Only reason I would come back.
Feb 15, 2022 -

Lexus of Tampa Bay responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

February 13, 2022

My service was done excellent and on time. Waited more My service was done excellent and on time. Waited more than an hour and half. Pamela Moore was outstanding and very helpful . Answered my questions a More

by Montje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Moore
Feb 15, 2022 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 11, 2022

Very courteous staff. Unfortunately car was not fixed properly and had tbe returned the following week. So it took four trips to service, with pickup and return of loaner cars, to make it right. More

by vafutEvan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
Feb 14, 2022 -

Lexus of Tampa Bay responded

Hello, we are deeply disappointed by your experience at Lexus of Tampa Bay. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (813) 365-7152 to discuss what we can do to help.

February 11, 2022

The service team were very professional and addressed all my vehicle concerns as well as detailed my car at the end of the service. They were very nice and helpful. More

by wardlaw.linda@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel
Feb 15, 2022 -

Lexus of Tampa Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 10, 2022

My service advisor Sean took care of my maintenance needs. No hassle and he kept me updated throughout the process. I appreciate the team. More

by jasonwcarpenter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean W.
Feb 10, 2022 -

jasonwcarpenter responded

Appreciate you guys for giving me an appointment the same day I noticed my issue.

February 07, 2022

Always greeted with a smile. They take the extra step to make sure you’re happy. More

by sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Feb 10, 2022 -

Lexus of Tampa Bay responded

Hi Sherry, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

February 05, 2022

We have been using Lexus on Dale Mabry, Tampa since 2001, and always use Dave in service for both our cars. We have always had Lexus vehicles and will continue to do so, and we use Ester Ortez for new purcha More

by Gilberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Jones in service
Feb 08, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! If you ever need help, just give us a call. Happy motoring!

February 04, 2022

I like to going there.Good service,Proper maintenance of my SUV and prompt appointments. More

by Pankaj.p107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Hidalgo
Feb 08, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Feb 08, 2022 -

Pankaj.p107 responded

I like to going there.Good service,Proper maintenance of my SUV and prompt appointments.Thank you.

...
55
...