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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
698 Reviews

698 Reviews of Lexus of Tampa Bay - Service Center

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November 28, 2021

The wait was a bit long but overall the service was good and ther service rep did a good job. More

by Wb654j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie , Sydney Thorp
Report | Print
Dec 02, 2021 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 25, 2021

As always, our service person was courteous and kind. The work was done promptly and we appreciate the car being cleaned. More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ary Vargas
Report | Print
Dec 02, 2021 -

Lexus of Tampa Bay responded

Hello Jean, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 23, 2021

LA is the best service rep. Explained everything to me and got it done on time More

by Kkzimring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LA, Sydney Thorp
Report | Print
Nov 26, 2021 -

Lexus of Tampa Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 23, 2021

Staff are nice, but my A/C still isn't fixed. Have to take it back for the 3rd time next week. Salesman did a great job holding me hostage for 3.5 hours to locate a car to make a deal and then there was More

by PWDBYSCION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Report | Print
November 23, 2021

Amazing service as always!! The staff is very professional and extremely helpful. I greatly appreciate them for all that they do!! More

by Daries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Nov 26, 2021 -

Lexus of Tampa Bay responded

Hi Daries, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

November 23, 2021

As always, Lexus of Tampa Bay provides an outstanding service on my vehicle Alex, represents your company in outstanding manner. Thank you. More

by Omejiaortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hidalgo
Report | Print
Nov 26, 2021 -

Lexus of Tampa Bay responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 22, 2021

Customer service response was a pain point. Tried calling the dealership 4 times and could not get through to anyone except for the parts division that is separate from the dealership itself and couldn’t for More

by jdefeversbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Report | Print
Nov 26, 2021 -

Lexus of Tampa Bay responded

Hi, we are deeply disappointed by your experience at Lexus of Tampa Bay. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (813) 365-7152 -- we hope to hear from you soon.

November 21, 2021

Came in for oil/filter change, replace key battery. First visit after move to Tampa 3 months ago. Greeted right away and service manager came out with printed copy of service record from previous dea More

by Old Timer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D. Jones
Report | Print
Nov 25, 2021 -

Lexus of Tampa Bay responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2021

Service was very good. Very thorough and my 350RX was cleaned. Well done and look forward to next service. More

by kaleo65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 24, 2021 -

Lexus of Tampa Bay responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 16, 2021

Service was fast, friendly, and affordable (coupons online). Although they were booked for the day they squeezed me in when my car wouldn’t start (battery issues). More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela
Report | Print
Nov 19, 2021 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Have a great day!

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