Lexus of Thousand Oaks

Derek, excellent customer service! Thank you for explaining what and why my car needed service and repairs. Thank you for explaining what and why my car needed service and repairs. More

This service department is a level above everyplace else. Their communication, responsiveness and follow-up is excellent. They worked with me within my budget and were helpful fundamentals extra discounts. T Their communication, responsiveness and follow-up is excellent. They worked with me within my budget and were helpful fundamentals extra discounts. The service agent, Derek Bishop, was very easy to work with; I enjoyed his personality. More

Yoby Kim from Lexus Thousand Oaks provided excellent customer services. He keeps open communication and follow-up with his clients. customer services. He keeps open communication and follow-up with his clients. More

The service people were all very nice especially Marc was very helpful and pleasant. The car looked perfectly clean and made it look brand new very helpful and pleasant. The car looked perfectly clean and made it look brand new More

Worldclass customer experience at Lexus of Thousand Oaks Service. Great service advisors Jonathan, Daphne, and Yoby! Thank you Service. Great service advisors Jonathan, Daphne, and Yoby! Thank you More

Friendly and professional people who remember you and know their stuff. I e been using this dealership for over 10 years. know their stuff. I e been using this dealership for over 10 years. More

Fast and efficient, they point out any issues and if it requires immediate attention. Everyone is friendly and makes the process easy. requires immediate attention. Everyone is friendly and makes the process easy. More

Forest was very friendly, professional and straightforward in his approach. He is knowledgeable and helpful and provided a seamless experience. straightforward in his approach. He is knowledgeable and helpful and provided a seamless experience. More

Pleasant nice place, location, clean, respectful, no waiting, loaner good condition, will be back next time waiting, loaner good condition, will be back next time More

I got the appointment quickly. They were able to order a DashCam for me in time and install it with no fuss. The work was done for less than the original estimate. My loaner car wa They were able to order a DashCam for me in time and install it with no fuss. The work was done for less than the original estimate. My loaner car was ready, and the entire service was done perfectly and on time. More