Lexus of Thousand Oaks

My service advisor, Jonathan Enriquez was excellent. He went out of his way to make my experience hassle-free when I needed to replace my tire. Thank you, Jonathan! He went out of his way to make my experience hassle-free when I needed to replace my tire. Thank you, Jonathan! More

Excellent service, Marc explained to me what needed to be fixed. He answered all my questions. am very pleased with my service. Maureen Amott fixed. He answered all my questions. am very pleased with my service. Maureen Amott More

Great Service! Everyone very friendly and accommodating! Really took a personal interest in my car. Everyone very friendly and accommodating! Really took a personal interest in my car. More

I love coming here to get my maintenance done on my car. They always take good care of me. Staff members are always professional & great with customer service. Big shoutout to Jonathan Enriquez for always t They always take good care of me. Staff members are always professional & great with customer service. Big shoutout to Jonathan Enriquez for always taking good care of me being on top of everything. Thank You Lexus of Thousand Oaks. More

I called to make an appointment that morning. Not thinking that I would be able to get in. Not only did I get in the loaner car was ready and everything went perfectly. Not thinking that I would be able to get in. Not only did I get in the loaner car was ready and everything went perfectly. More

Customer Service was great. Open communication. Delivered vehicle pretty much at the time promised. Service advisor was polite and courteous. Snacks in the waiting room could b Open communication. Delivered vehicle pretty much at the time promised. Service advisor was polite and courteous. Snacks in the waiting room could be better (Keyes in Van Nuys had PORTOS!!) Thank you! More

Jonathan was very helpful and patient in explaining the type of service I need. I would recommend him if you need your Lexus service. type of service I need. I would recommend him if you need your Lexus service. More

Excellent! Courteous and professional service. Good work from technicians. Diligent work from service advisor. Will definitely return there for service. Courteous and professional service. Good work from technicians. Diligent work from service advisor. Will definitely return there for service. More

We worked with Paul . He was super helpful with everything, and made it all go very smoothly. Huge help!! He was super helpful with everything, and made it all go very smoothly. Huge help!! More

He was very friendly and knowledge able service adviser . He did very professionally And he did good job He did very professionally And he did good job More