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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
934 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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934 Reviews of Lexus of Thousand Oaks

March 28, 2025

Great service and very quick and follow up was superb . They are very professional and my car is running great. Thank you . More

by alexanderlovi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amr Morad, Nick Falsafi, Lora Baworouski, Saeid Honorbakht, Charles Shapiro, Zahra Khanlar, Julie Kobayashi, Tom Valasek
Mar 31, 2025 -

Lexus of Thousand Oaks responded

Alexander, we're delighted to hear that you had a great experience with our team at Lexus of Thousand Oaks! It's wonderful to know your car is running smoothly. Thank you for the feedback!

March 28, 2025

Excellent service as always and great customer service. I travel to come to this dealership because of the excellent service and they never let me down. It’s worth the drive and more. More

by moniwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
Mar 31, 2025 -

Lexus of Thousand Oaks responded

Thank you for making the trip to Lexus of Thousand Oaks! We're delighted to hear that our team consistently provides excellent service and makes it worth your while. We appreciate your loyalty and look forward to serving you again!

March 27, 2025

I was very satisfied at the service rendered at Lexus of Thousand Oaks. Jonathan at the service desk is very professional, checks you in and out without delays and keeps in touch with updates. More

by Oddysey2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 27, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear about your positive experience with Jonathan and the team at Lexus of Thousand Oaks. Providing efficient service is our priority, and we're glad it made a difference for you!

March 27, 2025

Paul is very nice and helpfully, thanks to him. The service is fast and on time. More

by Shirley Chou
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tuffner
Mar 28, 2025 -

Lexus of Thousand Oaks responded

Thank you for your confidence in Paul at Lexus of Thousand Oaks, Shirley!

March 25, 2025

Paul was exceptionally helpful! It was a pleasure dealing with him. Always great service at Lexus of Thousand Oak. More

by lfleiderman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
Mar 26, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Paul provided exceptional assistance and made your experience at Lexus of Thousand Oaks a pleasure. Thank you for the kind words, and we look forward to serving you again!

March 24, 2025

Service consultant Derek Bishop was great. Always goes the extra mile to be of assist. More

by Heyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Mar 24, 2025 -

Lexus of Thousand Oaks responded

It means so much to us to see your review! Thanks from Derek and the team at Lexus of Thousand Oaks.

March 22, 2025

My 30,000 mile service campaign and windshield replacement were completed as stated. Excellent job More

by Myron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Mar 24, 2025 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with Lexus of Thousand Oaks, Myron!

March 21, 2025

I love this dealership. They are always ready to help. This time I took my car in for a service and they were able to efficiently give me a loaner car and get my car in to b More

by nskol50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 24, 2025 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with Lexus of Thousand Oaks! We're delighted to hear that our team provided efficient service and a seamless loaner car process. We appreciate your kind words about our customer relationships, and we're here whenever you need us next!

March 21, 2025

Appears to honestly xxxxx vehicle. Professional manner. Will use this service agent again. Did get license plate wrong. More

by DianeD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Mar 21, 2025 -

Lexus of Thousand Oaks responded

Diane, thank you for your feedback! We're glad to hear that our team at Lexus of Thousand Oaks provided a professional experience. We'll make sure to address the license plate issue and look forward to assisting you in the future!

March 13, 2025

Excellent , easy to make an appointment with the service department. Inaddation was give a loaner vehicle while car was being serviced. Paul was very helpful with questions and very courteous upon arrival a More

by Myleslieym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
Mar 14, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Paul and our service team at Lexus of Thousand Oaks made your experience so seamless. Thank you for sharing your positive feedback!

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