Lexus of Thousand Oaks

I bought a used 2020 Lexus and I brought it to them to inspect, they discovered that the transmission seal had a crack in it and was leaking fluid. Luckily the car was still under warranty and they fixed inspect, they discovered that the transmission seal had a crack in it and was leaking fluid. Luckily the car was still under warranty and they fixed it. The car was purchased from Newport Lexus, and they did not disclose the broken seal. More

We have followed Yobi from Thousand Oaks Toyota to Lexus of Thousand Oaks. He’s such a very nice , honest and humble person and always help us get if any issues with our cars solved along with his team. Hig of Thousand Oaks. He’s such a very nice , honest and humble person and always help us get if any issues with our cars solved along with his team. Highly recommend Yobi for great service, trust and honesty. Thank you Yobi! More

Paul was very helpful and professional. He went out of his way fo identify a problem and get the corrected. He went out of his way fo identify a problem and get the corrected. More

Serendipitous! Unexpected pleasurable and a job well done and explained. Forest did the job well. Unexpected pleasurable and a job well done and explained. Forest did the job well. More

Derek was very helpful. He explained what works would be done and walked through the results. He also helped with some functions of the car that I had questions. Thank you He explained what works would be done and walked through the results. He also helped with some functions of the car that I had questions. Thank you Derek More

Pleasant, helpful, courteous- took time to answer my questions and suggest useful options. Bought several cars there and continue to go back for service. questions and suggest useful options. Bought several cars there and continue to go back for service. More

Timely, friendly, thorough service. Identified a nail in front tire and patched the problem. X Identified a nail in front tire and patched the problem. X More

Easy to get prompt appointment. Efficient write-up of work to be done. Thorough completion of necessary and recommended items. Comfortable waiting area. Fast work completion. Efficient write-up of work to be done. Thorough completion of necessary and recommended items. Comfortable waiting area. Fast work completion. More

I don’t think my previous partial review went when I tried to go back a page so I repeat, the facility is beautiful and a pleasure to spend time in. It is a nice service to have the drink and snack area tried to go back a page so I repeat, the facility is beautiful and a pleasure to spend time in. It is a nice service to have the drink and snack area for waiting clients. This was my first visit since buying my new car and Yoby my first service rep encounter at Lexus. He was great at putting me at ease and answering my newby questions with patience and grace. I hope to be helped by him in the future. He is a great asset of your dealership. More

Always top notch service, friendly and informative. No other Lexus dealership I’ve visited compares. No other Lexus dealership I’ve visited compares. More