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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
977 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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977 Reviews of Lexus of Thousand Oaks

August 27, 2025

They are very professional and courteous. I appreciate the loaner car with my busy schedule. More

by Books657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Creasy
Aug 28, 2025 -

Lexus of Thousand Oaks responded

Thank you for leaving Lexus of Thousand Oaks a five-star review! We are glad that our team was accommodating.

August 26, 2025

I felt welcome and taken care of from the second I pulled up to the second I left. Paul was wonderful with communication and the visit was prompt and efficient. More

by Julescali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tuffner
Aug 27, 2025 -

Lexus of Thousand Oaks responded

Thank you for the 5-star review! We're happy to hear that you were in such good hands with Paul. We wish you many safe miles ahead and hope to welcome you back to Lexus of Thousand Oaks down the road!

August 24, 2025

Lexus of Thousand Oaks has always provided us with excellent service on all four of our Lexus vehicles over 20+ years. More

by Marknewlun90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Aug 26, 2025 -

Lexus of Thousand Oaks responded

Thank you for your trust over the years and for sharing your feedback about our top-notch work! - Lexus of Thousand Oaks Team

August 24, 2025

Efficient reliable and accommodating. I came to service area without appointment and was able to take care of my issues quickly More

by areyesmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 26, 2025 -

Lexus of Thousand Oaks responded

We're so glad our service team got you all taken care of quickly! Thank you for choosing Lexus of Thousand Oaks and for sharing your feedback. See you next time!

August 21, 2025

Jonathan was very helpful ! Always an easy process coming to Lexus of Thousand Oaks ! You never feel like there trying to upsell you ! More

by JavierO
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 25, 2025 -

Lexus of Thousand Oaks responded

Javier, it's great to hear that Jonathan was so helpful! Thank you for choosing Lexus of Thousand Oaks and for sharing your experience. See you next time!

August 21, 2025

Great experience, service was finished as expected and on time. Paul was extremely helpful and explained everything. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in Service
Aug 25, 2025 -

Lexus of Thousand Oaks responded

Ron, we're glad to hear you had a great experience with Paul and our team! Thank you for choosing Lexus of Thousand Oaks and for sharing your feedback. Safe travels!

August 20, 2025

Very friendly and courteous professionals at Lexus of Thousand Oaks. Explained everything in detail prior to work and updated me promptly on progress. Would highly recommend doing business with this de More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 22, 2025 -

Lexus of Thousand Oaks responded

Steve, it's great to hear you had such a positive experience with our team! Thank you for trusting Lexus of Thousand Oaks with your business and for sharing your kind feedback. We hope to welcome you back again down the road!

August 20, 2025

Very nice dealership. Good service- quick and courteous. And I appreciate that they wash my car too More

by randdmortara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Aug 23, 2025 -

Lexus of Thousand Oaks responded

This review means a lot to us! Thank you for choosing Lexus of Thousand Oaks.

August 18, 2025

Jonathan was my service advisor at my recent visit to Lexus TO. He was extremely knowledgeable, thorough , and made my visit a very pleasant experience. Thank you Jonathan ! More

by JoAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie - Tech 5 stars ⭐️⭐️⭐️⭐️⭐️
Aug 20, 2025 -

Lexus of Thousand Oaks responded

JoAnn, we are thrilled Jonathan provided such a knowledgeable and pleasant experience at Lexus of Thousand Oaks. We will be sure to pass along your kind words. See you next time!

August 18, 2025

Forest was a wonderul and helpful! Thank you for making us feel comfortable and taken care of! More

by Mimiinnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Aug 21, 2025 -

Lexus of Thousand Oaks responded

We appreciate the stellar review for Forest here at Lexus of Thousand Oaks!

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