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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
860 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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860 Reviews of Lexus of Thousand Oaks

April 03, 2024

The dealership was well-run, professional, and everyone was extremely polite and helpful. We worked with Nick and he was the best. More

by cph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
Apr 04, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know you had a positive experience at Lexus of Thousand Oaks and found our team professional and helpful. Your kind words about Nick are greatly appreciated! Thank you for choosing us.

April 03, 2024

Great service fair deal. Jeremiah was very helpful. Highly recommend. This company Will probably shop there again More

by Marcofrog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Apr 04, 2024 -

Lexus of Thousand Oaks responded

Marco - We're glad to know you had a great buying experience with Jeremiah at Lexus of Thousand Oaks! We appreciate your recommendation and look forward to seeing you again in the future. Safe travels until then and welcome to the Swickard family!

April 02, 2024

Daphne was wonderful and arranged my drop off and pick up and called me back! She identified the problem with my tire and it was promptly repaired. More

by Donn Warshow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
Apr 03, 2024 -

Lexus of Thousand Oaks responded

Donn, we're thrilled to know that Daphne was able to assist you promptly and efficiently at Lexus of Thousand Oaks! Thanks for sharing your positive experience with us. Safe travels ahead in your repaired vehicle!

April 02, 2024

I needed a new tire because I had a nail in mine. Everything went very smoothly and didn’t take very long at all. And Samantha is wonderful! More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samatha
Apr 03, 2024 -

Lexus of Thousand Oaks responded

Bonnie, we're glad to know that Samantha and our team at Lexus of Thousand Oaks were able to assist you swiftly with your tire issue. Thanks for the shout-out!

April 01, 2024

I recently had the pleasure of visiting Lexus in Thousand Oaks and meeting the amazing Antonio. As soon as I walked into the dealership, I was greeted by a warm and welcoming team of people. They were all in More

by Brealneal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio
Apr 01, 2024 -

Lexus of Thousand Oaks responded

It's fantastic to know that Antonio and our team at Lexus of Thousand Oaks made your car-buying experience memorable. We're so happy you felt valued from the moment you walked in! Enjoy being part of the Lexus family - we'll be here if you need anything else.

March 31, 2024

Great service and communication, Kept up to date. Expectancies met within time as expected. No problems. More

by Dlchavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 01, 2024 -

Lexus of Thousand Oaks responded

We're glad to know you had a great experience with our service at Lexus of Thousand Oaks. We always aim for clear communication and meeting expectations on time!

March 30, 2024

Excellent customer service from check in, keeping you updated on your vehicle service progress, and quick check out. More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Apr 01, 2024 -

Lexus of Thousand Oaks responded

Lou, we're glad to know you had an excellent experience with our service team at Lexus of Thousand Oaks. Thanks for the positive feedback!

March 30, 2024

I saw a used car I wanted on their web site. The sales person reserved it for me to see once it was cleared through service. The sales manager gave me a generous discount, and the transaction More

by GarySFV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Dobin, Zahra Khanlar
Apr 01, 2024 -

Lexus of Thousand Oaks responded

Gary, we're glad to know that you had a smooth and efficient experience with us at Lexus of Thousand Oaks. Thanks for choosing us!

March 29, 2024

Yoby was great getting me in and out quickly and great info for future service. Highly recommend him. More

by daleleisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yogy
Mar 29, 2024 -

Lexus of Thousand Oaks responded

Dale, it's great to know that Yoby provided you with excellent service at Lexus of Thousand Oaks. We appreciate your recommendation and look forward to assisting you in the future!

March 29, 2024

This review is for Yoby Kim at Lexus in Thousand Oaks, CA. Yoby is absolute best! He is knowledgeable, kind, considerate and honest! I will always go where Yoby is! More

by HS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Mar 29, 2024 -

Lexus of Thousand Oaks responded

We're so glad to know that Yoby's knowledge and kindness made a positive impact on your experience at Lexus of Thousand Oaks. We appreciate the support, and we'll be sure to pass along your kind words!

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