Lexus of Thousand Oaks

Topping on the cake They couldn't have picked a better representative for their dealership than Julie. She is calm and very personable and really knows her cars! She is s They couldn't have picked a better representative for their dealership than Julie. She is calm and very personable and really knows her cars! She is so patient with what probably feel like stupid and repetitive questions. My experience at Lexus was fabulous and Julie was like the perfect topping on the cake. More

Great experience The delaership was no hassle. Great experience buying a car. Left mercedes benz to join the lexus group and boy are we happy. Julie explained everyth The delaership was no hassle. Great experience buying a car. Left mercedes benz to join the lexus group and boy are we happy. Julie explained everything about the car which made it that much easier to operate. Sharrie was our salesperson and she made the process effortless. Zahra was so easy to del with in financing too!Would we recommend this dealership to our friends. You bet! Thank you again More

This is how car buying experience should be Lexus Thousands Oaks has mastered the car buying experience. Sales people are not pushy. They listen to what you want and deliver exactly what you wan Lexus Thousands Oaks has mastered the car buying experience. Sales people are not pushy. They listen to what you want and deliver exactly what you want. Nick Falsafi made everything so easy for us. Everything was ready when I got to the dealership. Our experience with Nick has always been pleasant. Samira Zeydi in Finance was very pleasant and personable. Julie Kobayashi is very professional, personable and extremely knowledgeable. She showed me all the things I need to know, little features and even gave me a cheat sheet for quick reference. More

Julie was the best Professional and very helpful with everything. This is my third Lexus RX and I am very happy, Julie is always there to help me fix everything I need Professional and very helpful with everything. This is my third Lexus RX and I am very happy, Julie is always there to help me fix everything I need to understand and when I need her help. More

Very Helpful The 2018 450h was the 3rd Lexus we've purchased from the Thousand Oaks dealership over the last 25 years. This was the best experience to date. We had The 2018 450h was the 3rd Lexus we've purchased from the Thousand Oaks dealership over the last 25 years. This was the best experience to date. We had owned our prior Lexus for over 10 year and Julie Kobayashi patiently guided us through the learning process of the latest system of bells and whistles over the course of several coaching sessions. She's a pleasure to deal with as is the entire staff at Lexus of Thousand Oaks. More

NX300 delivery & demonstration Julie was great! She worked with my schedule and met me at my office to review the car. She was super friendly and knowledgeable. I loved all of her h Julie was great! She worked with my schedule and met me at my office to review the car. She was super friendly and knowledgeable. I loved all of her helpful shortcuts and tips! More

Professional & Very Knowledgeable My husband and I were very fortunate to have Julie as our Technology Specialist. Julie was very patient and knowledgeable she would go step by step My husband and I were very fortunate to have Julie as our Technology Specialist. Julie was very patient and knowledgeable she would go step by step to ensure we fully understand all the technical aspects of our new vehicle. We had at many occasions the opportunity to ask her questions or "can you show us once again", or "let's run by it one more time" I remember Julie saying "It's okay that you ask me over and over most important, I want you both to feel comfortable with the technology your new vehicle has to offer". She would make sure when to stop the learning process as she could see we could only absorb so much technical knowledge. Not only was she patient, but very easy going, funny and most important, she made us feel like family. We would certainly have our family members ask for her assistance as my family continues to purchase vehicles from Lexus of Thousand Oaks. Thank you, Lexus of Thousand Oaks you have chosen a smart, dedicated, patient and knowledgeable staff member to be part of your team. Sincerely, Antoniette & Antonio Barrientos More

Absolutely amazing ! I had been wanting a Lexus IS 300 for quite awhile & everywhere I went instead of focusing on the car and what I wanted in the car, it was always “let I had been wanting a Lexus IS 300 for quite awhile & everywhere I went instead of focusing on the car and what I wanted in the car, it was always “let’s talk money”. When I stepped foot in the Lexus of Thousand Oaks that changed everything!! I got a very nice greeting from Doug & made it very clear I was not planning on purchasing a car that day. Not only was he friendly he went over everything with me without pushing me to sit and talk prices. The next day I decided I want that car so I drove back down & once again I pulled the “I’m not getting a car today”. Doug was not there but I did get Nick who I am so glad I got to meet. He took me to every car of the model I wanted, sat patiently with me, test drove them & answered every question honestly. He treated me like family, constantly giving me water/food if necessary, got me the best deal he could & most important sat down with me to make sure I Knew everything that would keep me safe in my car. I also had the pleasure of working with Julie. She is so sweet & EXTREMELY helpful! Julie is so patient, explains everything in such great detail & constantly is smiling! If you want a new car I highly recommended going down to Thousand Oaks Lexus! Make sure to ask for Nick & Julie ! More

Julie Kobayashi a great teacher Julie was a pleasure to work with as she is very polite, patient and informed on the software and hardware of my new Lexus. If it wasn’t forJulie my Julie was a pleasure to work with as she is very polite, patient and informed on the software and hardware of my new Lexus. If it wasn’t forJulie my car would be in my garage. I very much appreciate you providing her services as I can’t imagine happiness without the value of Julie’s services. More

Learning the Techie Side of My ES350 Shopping for my third Lexus, Nick Falsafi presented several choices to me, and I finally settled on a Starfire Pearl ES 350. Admittedly, the cool look Shopping for my third Lexus, Nick Falsafi presented several choices to me, and I finally settled on a Starfire Pearl ES 350. Admittedly, the cool looking wheel covers probably swayed me. I considered a Hybrid, but I opted for the gasoline version after seeing how much the batteries reduced my trunk space. On long trips, I’ve been able to nurse over 30MPG from it. New cars today are filled with potentially intimidating technology. Julie Kobayashi displayed both her technological expertise and patient teaching skills, when she and I sat in the front seat and she walked me through my new car’s features. We discussed the radio, GPS, telephone, and steering wheel controls. When she helped me set up the SiriusXM radio, she tuned into Channel 16, The Blend. “A funny name,” I thought. “Why would someone listen to that station?” Today, it’s the primary channel I listen to. Julie and I laughed and joked and she did a great job acquainting me with the technology, but some of it can be heavy stuff! So please don’t tell her that I’ve gone back and read through the manuals provided to reinforce what I learned! In conclusion, Nick and I together chose a fine car, and Julie showed me how to effectively use it. I commend both. More