Back

Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
849 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

Directions

By Type

849 Reviews of Lexus of Thousand Oaks

May 28, 2013

We just purchased our second car from Omid and the experience was even better than the first time. Omid was very friendly and we felt no pressure to buy at any time. He fully explained the terms or ou More

by Bob5736
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2013 -

Lexus of Thousand Oaks responded

Thank you so very much for your kind words and recommending Omid and us to our readers. We appreciate this very much!! We hope you are enjoying your Lexus! Thank you again.

May 18, 2013

Great service, honest, got the best deal and a great car. Took ample time to go through all the features, setup my phone and describe all my options. Highly recommended. I like the car even better than I More

by kbavandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omid Navid
May 20, 2013 -

Lexus of Thousand Oaks responded

Thank you for taking the time to post your kind words...I will make sure to relay them to Omid. On behalf of all of us, we thank you for you business and look forward to being of service. Thank you again.

May 14, 2013

Omid Navid made this the most amazing car leasing experience we've ever had! He was able to give us a model with more features than we originally wanted at a price we were beyond happy with. The ex More

by U043446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Cord
May 14, 2013 -

Lexus of Thousand Oaks responded

Thank you so very much for taking the time to give us these comments. I will see to it that Omid and Maryann are notified. We look forward to being of service to you. thank you again!

May 04, 2013

Omid Navid was absolutely wonderful! We phoned asking about a certified pre-owned ES 350 at Lexus of Thousand Oaks and he agreed to stay past his normal shift to assist us. When we arrived, he gave us h More

by nhanchett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 14, 2013 -

Lexus of Thousand Oaks responded

Thank you for your kind words. We are certainly lucky to have Omid as part of our Family and we will make sure to convey this to him. We hope you are enjoying your ES!! Thank you again

April 03, 2013

I leased my Lexus IS from Thousand Oaks Lexus in December 2012. Shopping for a car with Thousand Oaks Lexus dealer was the best car purchase experience so far. I worked with Omid Navid to get approved for More

by antonrud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 14, 2013 -

Lexus of Thousand Oaks responded

We truly appreciate your taking the time to post your kind words. We are so glad that Omid provided you with excellent customer service and look forward to continuing to exceed your expectations. Thank you again

March 25, 2013

Philippe Pasche was my salesman, and he was terrific! Philippe Pasche was my salesman, and he was terrific! He assisted me in every possible way! In additon, his after sale tutorials regarding the c More

by rcrobinson4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philippe Pasche
May 14, 2013 -

Lexus of Thousand Oaks responded

Thank you so much for your kind words...we will make sure to relay them to Philippe!! We hope you are enjoying your Lexus

March 20, 2013

The sales process was simple and fast - everyone was very pleasant to work with. My only feedback about the sale was that if Lexus is promoting that their RX 350 Sport runs on regular gasoline - that they in More

by bsnyder6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 20, 2013 -

Lexus of Thousand Oaks responded

Thank you very much for your feedback. I will make sure that we address your concerns. If you could email me your name and contact info, I will see to it that you are contacted. Please email me at sm.lexusofthousandoaks@silverstarauto.com We appreciate the high marks you gave us and will strive towards providing you with good service througout the ownership of your RX! Thank you again.

March 04, 2013

We had a very good experience at Lexus of T.O.! Omid Navid treated us extremely well and met all our needs for this purchase! More

by lhcole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 05, 2013 -

Lexus of Thousand Oaks responded

Thank you for your kinds words about Omid. We are indeed fortunate to have him as part of our family and are glad that you were well taken care off!! Thank you again!!

February 19, 2013

I came to lease a new automobile and Omid was no pressure, very imformed and took the stigma of the "car salesman" out of my experience. I found that he was there to make sure I got what I wanted. More

by joellensg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 05, 2013 -

Lexus of Thousand Oaks responded

We apologize for the late response to your comments!!! Thank you so much for your kind words...I have relayed them to Omid and he is very appreciative as well. We look forward to being of service to you. Regards,

February 12, 2013

My husband, Ron, and I went to just look at a new Lexus for him one Saturday. Omid greeted us with open arms and showed us a few cars. We drove one car but decided it wasn't quite right. Then Omid showe More

by wato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 05, 2013 -

Lexus of Thousand Oaks responded

We apologize for the late response to your comments!!! Thank you so much for your kind words...I have relayed them to Omid and he is very appreciative as well. We look forward to being of service to you. Regards,

...
68
...