Lexus of Thousand Oaks

Had great experience at Lexus of Thousand Oaks. Mr. Omid Navid was very helpful and friendly and made it a very nice experience. Omid was friendly, knowledgeable and very professional. He walked us throug Navid was very helpful and friendly and made it a very nice experience. Omid was friendly, knowledgeable and very professional. He walked us through every step until our new Lexus was ready to go. All features were explained to us and also nice follow up a few days later. Thank you Omid for very nice experience. Highly recommend! Hootan R More

On two separate occasions I needed to have my bluetooth activated. I took my Lexus to the dealership and asked that they help me with this. Each time I was referred to Laura Baworouski for this service. activated. I took my Lexus to the dealership and asked that they help me with this. Each time I was referred to Laura Baworouski for this service. Laura was incredibly helpful and pleasant. Despite the fact that she was unfamiliar with my new nokia smart phone, she didn't give up the effort in trying. She has amazing technical skills and was willing to spend the time needed to activate my phone. I was impressed with her technical skills but what mostly impressed me was her relentless drive to succeed in activating my phone. I left a happy lady. My phone was working, and I had tremendous respect for such dedication in an employee. Go Laura!! You deserve the BEST acknowledgement for being a superior employee. More

We own 3 Lexusus which we service at Thousand Oaks Lexus. I have gotten to know Marty Yoakum for the many years we've had our cars serviced at this dealership. He always takes great care of us-- my husband I have gotten to know Marty Yoakum for the many years we've had our cars serviced at this dealership. He always takes great care of us-- my husband, my son, and myself. We can count on reliability, courtesy, and honesty. That's why we continue to service our cars with Thousand Oaks Lexus. More

Philippe at Lexus of TO found a nice used car for us at a great price. I took the car by my mechanic, who felt the Lexus dealership had been particularly thorough in their inspection. The sale was quick beca great price. I took the car by my mechanic, who felt the Lexus dealership had been particularly thorough in their inspection. The sale was quick because Philippe had the paperwork prepped. The price included a couple minor repairs. When I picked it up, not only was all work done well, the dealership had also detailed the car and filled it with gas. I am very pleased with the entire transaction. More

I absolutely loved this experience. From the first email to Gerttel to the purchase from Lora, everyone was fantastic. Lora was unbelievably professional... she had answers to every question and was very t to Gerttel to the purchase from Lora, everyone was fantastic. Lora was unbelievably professional... she had answers to every question and was very through. More

Omid was very respectful and committed to working together with us throughout our car buying experience. Having had a not so great experience at one of the other dealerships, we decided to explore th together with us throughout our car buying experience. Having had a not so great experience at one of the other dealerships, we decided to explore the Lexus dealership in Thousand Oaks. Omid greeted us with a smile and we immediately came to a mutual agreement both on price and other available options. We were not given any 'run around' and after deciding on purchasing the 2013 Lexus IS, my vehicle was ready for pick up on time. Omid also showed me all the features the car had to offer as well as all the safety features. Omid was very thorough and helpful, answering any questions i had about my new vehicle. We had a very positive experience at the Lexus dealership in Thousand Oaks and would gladly recommend going to Omid to any of our friends who are interested in purchasing a new vehicle. More

On Saturday December 15, 2012, I leased my third Lexus from Lexus of Thousand Oaks, two of which I leased with Omid Navid. Mr. Navid is highly professional and knows his Lexus products thoroughly. He do from Lexus of Thousand Oaks, two of which I leased with Omid Navid. Mr. Navid is highly professional and knows his Lexus products thoroughly. He does this while still managing to be a warm and sincere gentleman. No high pressure sales, no rush! I felt more like I was visiting and old friend in his home rather than purchasing a new vehicle at a car dealership. The entire transaction was seamless and I left feeling that I was treated very fairly. I highly recommend Lexus of Thousand Oaks and especially Omid Navid. Oh, and on top of all that, Omid makes a mean cappuccino! More

Omid Navid is synonymous with the phrase, the pursuit of excellence. We continue to return to Lexus of Thousand Oaks due to phenonmenal service, treatment, price, and due to the personalities of individual excellence. We continue to return to Lexus of Thousand Oaks due to phenonmenal service, treatment, price, and due to the personalities of individuals like Omid and, of course, Junious! Today we purchased our second Lexus of this year, and Omid saw us through the experiences in a stress free manner. My husband and I told him what we wanted, and with the help of Junious, Omid made it happen to our satisfaction. There is no doubt that Omid takes his job seriously as he is very detailed and professional at all times. Not only is Omid well versed about Lexus automobiles, he is quite cognizant of daily topics which allow him to communicate effectively with the customer/family members(we feel like family)! This December will truly be one to remember, and we thank Omid for making it happen! I look fabulous in my new 2013 RX 350! Mrs. Terry Webb More

I bought a certified preowned Lexus ES350 through Jose Martinez on December 7 this year. I wanted to buy a Lexus, replacing currently owned Lexus 300, which I bought from this dealer in year 1999. Joe Martinez on December 7 this year. I wanted to buy a Lexus, replacing currently owned Lexus 300, which I bought from this dealer in year 1999. Joey has been a sincere and friendly salesman. Also, he has paid attention on details in showing and explaining the operation of the car I bought. He tried to make me happy while I negotiated price and bought the car. I don't have to spend too much time to buy this car because of his excellant sevice, including his patience dealing with a guy like me, who speaks poor in English. So far I am quite satisfied with Joey's service. More

Our sales associate, Omid Navid, was extremely helpful in helping me find the car we wanted. He was very knowledgable about the different models we were looking at and suggested another model that we might w helping me find the car we wanted. He was very knowledgable about the different models we were looking at and suggested another model that we might want. We never felt pressured when we said we were just starting to shop. Clearly, Omid was there to help us. After purchasing our GS350, Julie Kobayashi was very patient and helpful in teaching us all the gadgets the car had to offer. Because there was too much to learn in one sitting she insisted we come back and she would answer any new questions and continue teaching. More