Lexus of Thousand Oaks

Omid was awesome. He treated us with respect. He thoroughly explained the car's features to us, even after the sale. We really appreciated the genuine care he he exhibited, and we could tell that Om thoroughly explained the car's features to us, even after the sale. We really appreciated the genuine care he he exhibited, and we could tell that Omid fully believes in Lexus's excellence in quality. Mary Ann welcomed us to the Lexus family, which we thought was sweet. She didn't pressure us to add on packages, but explained each option so that we could decide which ones suited our needs. More

My husband and I just dropped by Lexus to get an idea of what we liked to replace my Lexus RX330. Omid greeted us and was very nice, non pressuring, and with no rehearsed sales lines. If it were not for h what we liked to replace my Lexus RX330. Omid greeted us and was very nice, non pressuring, and with no rehearsed sales lines. If it were not for him, we probably would not have purchased my new RX 350. Actually, it is our first time buying a pre-owned Lexus, but with the warranties and only 11,000 existing miles, we couldn't resist. Sara, in finance, was a great help finishing up our deal and Omid spent a lot of extra time going over the entire car with us; setting up my phone, contacts, etc...everything. If we had known buying a car was this easy, maybe we would have done it much sooner! We have owned 2 Lexus' since June 2003, we completely recommend the car, Lexus of Thousand Oaks, and their service department. Many Thanks! More

Paul and Grettel demonstrate the attitude and skills that set Silver Star Lexus ahead of the competition in customer service. I am very pleased with their responsiveness and attention to detail with the lea set Silver Star Lexus ahead of the competition in customer service. I am very pleased with their responsiveness and attention to detail with the lease of our new RX 350. They went the extra mile to ensure I was satisfied throughout my Silver Star experience. I have been a customer of the Silver Star family since 1992 and will continue to be a customer for life. Silver Star has the complete package that drives my family and friends to do business with them. Thank you Paul and Grettel for all you do! More

This was the second time we have leased a car from Lexus of Thousand Oaks and it was a pleasure to once again work with Phillipe Pasche. His professionalism, thoroughness and patience made our experience a of Thousand Oaks and it was a pleasure to once again work with Phillipe Pasche. His professionalism, thoroughness and patience made our experience a very pleasant one. Phillipe patiently worked with me to thoroughly go over every feature of my ES350 and has been available any time since we drove the car off the lot to answer questions or help with any of the new features. More

This is my 3rd Lexus I have purchased and my experience has been great. Omid has provided outstanding customer service and support. He's been very professional, took the time to walk me through all of th has been great. Omid has provided outstanding customer service and support. He's been very professional, took the time to walk me through all of the new gadgets the car came with and had a very warm personality. He is very knowledgeable about the products he selling and gives you the impression he likes what he's doing and he wants to provide you with the best service possible, and to make sure you're completely satisfied. I would highly recommend Omid and team. Top notch group of people. Thank you, Lexus of Thousand Oaks! :) More

Everyone and everything at Lexus Thousand Oaks is top notch! My first interaction with the dealership was three years ago when I leased an ES350. I had a great experience working with Junious Taylor and notch! My first interaction with the dealership was three years ago when I leased an ES350. I had a great experience working with Junious Taylor and Steven Johiro. Since that time I have stopped in on a regular basis for a complimentary car wash, and, of course, standard maintenance work. I have always been greeted with warm smiles and often a hug. Yesterday, I traded in my ES350 for an IS250. The process was so painless! It was great to work with such professional, pleasant, honest people. I never felt pressured in any way and I believe wholeheartedly that I received the best deal possible. Thank you to Omid Navid, Sales Consultant, who is so very knowledgeable, friendly, sincere, and professional. To Reza Alizadeh, who worked his magic to get me into a new lease with great terms (thank you, Reza!). To Maryann Cord, who clearly explained everything I was signing as I sat alone across the desk from her. And finally, I can't forget my new friend, Julie, who sat with me in my beautiful, new Lexus to review the gadgets, bells, and whistles. Kudos to General Manager, Ken Greene, for leading a great team and for providing incredible customer service. This loyal Lexus customer is grateful beyond words! More

She was over all just terrific. she took the time to do a good job and the car we where loaned was a pleasure. She went out of her way to make us happy with the service. good job and the car we where loaned was a pleasure. She went out of her way to make us happy with the service. More

Wow! Took my IS350 in for service; Ianthe was the rep who helped me. I was totally blown away by her professionalism, great attitude, and attention to detail. She took care of my car quickly and effec who helped me. I was totally blown away by her professionalism, great attitude, and attention to detail. She took care of my car quickly and effectively. She made sure I had a loaner car and made the entire experience thoroughly pleasant. Totally made my day! Excellent work! Highly recommend! B. Adams More

Omid was easy to work with and got me a great deal. I would go back again for another Lexus from him. This dealership is highly recommended. would go back again for another Lexus from him. This dealership is highly recommended. More

Excellent personalized service and very accommodating to all your needs. Very helpful in getting to know your new car and for all your future servicing needs. all your needs. Very helpful in getting to know your new car and for all your future servicing needs. More