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Lexus of Towson
Towson, MD
341 Reviews
Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Towson, Baltimore, White Marsh, Hunt Valley and Bel Air find the Lexus of their dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 341 reviews
May 07, 2025
Professional, efficient, clean and pleasant. My service advisor was very helpful. Job was well done My service advisor was very helpful. Job was well done More
by fgellad
May 07, 2025
The dealership is aways clean and All who works there is it's always courteous to to all their customers. The gentleman that I have Mr. Johnson, it was very courteous to me kind and respectful.. always have it's always courteous to to all their customers. The gentleman that I have Mr. Johnson, it was very courteous to me kind and respectful.. always have coffee for you and talk to you when all the work has been done. More
by Ldd-14
Employees Worked With
Mr. Scott Johnson- Service Advisor
May 06, 2025
Daniel McMahon did a great job serving as my service coordinator for my recent visit at Lexus of Towson. He was eager to provide all of the care that my car required without pushing anything that was un coordinator for my recent visit at Lexus of Towson. He was eager to provide all of the care that my car required without pushing anything that was unnecessary. It was refreshing to be treated fairly, honestly and forthrightly in a circumstance where such an experience is not a guarantee. Thank you, Dan, for making a cloudy day seem just a little bit brighter! More
by Turbotaxjc
Employees Worked With
Daniel McMahon
April 26, 2025
It was a pleasure to work with Monique. She made sure that my car had all items completed to my satisfaction for my scheduled service. I look forward to working with Monique in the future a She made sure that my car had all items completed to my satisfaction for my scheduled service. I look forward to working with Monique in the future at the Lexus of Towson dealership. More
by C Spencer
Employees Worked With
Monique Wood, Five star Service Rep
March 20, 2025
I have always received excellent customer service at Lexus of Towson. Everyone there is nice and friendly. The place has a warm atmosphere that makes you feel comfortable. Working with Monique Wood was Lexus of Towson. Everyone there is nice and friendly. The place has a warm atmosphere that makes you feel comfortable. Working with Monique Wood was a wonderful experience. She is very knowledgeable, patient, helpful, and caring. She makes sure you understand everything and treats you with respect and kindness. We need more people like her in this world today. More
by Mese
Employees Worked With
Monique Wood
March 13, 2025
The Agent Matthew is a very professional employee. Matthew greeted me and took time to inform me there was an issue with the system in reference to the third party responsible for get approval for com Matthew greeted me and took time to inform me there was an issue with the system in reference to the third party responsible for get approval for completing the work on my rims. After getting the approval Matthew informed me the work order had been approved and the technician would start the work on my rims. Once the job was completed Matthew came and gave me the keys letting me know the job was completed. Matthew does a great job keeping his customers up to date on the status of their vehicle. Matthew does an outstanding job and top rated customer service. More
by kjtmiamid23
Employees Worked With
Matthew Wagner
March 10, 2025
In and out no long wait! Service is the best I can't complain. Great Service is the best I can't complain. Great More
by Sonia West
Employees Worked With
March 07, 2025
I was told by the salesperson Floormats were included with my 1 year old Lexus. They sent me the wrong ones in October 2024, they still have not sent the correct mats and will not return my call. Not with my 1 year old Lexus. They sent me the wrong ones in October 2024, they still have not sent the correct mats and will not return my call. Not a great way to treat a new customer right after a vehicle purchase. More
by rrforn2010
Employees Worked With
Brian legge
