Lexus of Towson

Monique was excellent great communication throughout. I would definitely recommend Lexus of Towson. Thank you I would definitely recommend Lexus of Towson. Thank you More

All the people I dealt with appeared disinterested. The sales agent looked and behaved as if I was wasting his time. When I asked him a few questions he appeared to be laughing at me not explaining. Fo The sales agent looked and behaved as if I was wasting his time. When I asked him a few questions he appeared to be laughing at me not explaining. For example, when i asked if I could pay the full amount by credit card, he was almost indignant, instead of explaining what is possible abd what is not and why. I waited 2 hrs after selecting the car to do the paperwork. The finance manager saw me at one point and motioned me with his fingers. He couldn't be bothered to walk upto me and apologize for the wait. When I entered his office and said hi by his name he didn't even acknowledge, it felt as if he was affronted I called him by his name. When I gave him the check next day, he didn't even offer to give me a receipt for full payment. When I drove away with the car I realized they hadn't even given me a full tank of gas, the tire pressure was several psi lower on both front and back. More

Great customer service and support and Mr Woo is the best service man . And they treat you like family service man . And they treat you like family More

Very easy to deal with and zero pressure! Darnell was an excellent salesman and gentleman. Worked to create a deal that worked for us. No getting the sales manager to take over the negotiat Darnell was an excellent salesman and gentleman. Worked to create a deal that worked for us. No getting the sales manager to take over the negotiation as Darnell worked it all very professionally. Got a beautiful Lexus NX 350! More

Clean environment, courteous staff. service excellent. Staff engagement considering my order was excellent with detail explanation. service excellent. Staff engagement considering my order was excellent with detail explanation. More

Good environment, good customer service, great communication, good car service. The loner car was excellent. communication, good car service. The loner car was excellent. More

Have a great selection. I was there other times just looking at cars. They were very helpful. George is great as usual. He sold me my other car that had 386,000 miles on it I was there other times just looking at cars. They were very helpful. George is great as usual. He sold me my other car that had 386,000 miles on it 10 years ago. Everything went well after I decided with car I wanted. The gentleman helping me set up the inside of the car with the computer and stuff. I forget his name. I’m sorry it was very very helpful also. I have my new car. I am a happy camper. I would recommend Lexus Towson to everybody. Joe. More

Great service! ! My advisor Illiass, was extremely knowledgeable ,courteous, and professional…. Beth at the service desk was also very helpful and polite. Car wash ! My advisor Illiass, was extremely knowledgeable ,courteous, and professional…. Beth at the service desk was also very helpful and polite. Car wash was excellent also. More

Jonathan was attentive, provided the specific models for test drives and saw us through the relatively complex purchasing process with a minimum of inconveniences. I was pleasantly surprised to have permane test drives and saw us through the relatively complex purchasing process with a minimum of inconveniences. I was pleasantly surprised to have permanent MD tags installed on the vehicle on the day we purchased it, eliminating the sometimes frustration of dealing with the MD MVA. More

Brandon made sure everything was taken care of and was extremely professional. It was a seamless experience. extremely professional. It was a seamless experience. More