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Lexus of Towson

Towson, MD

Overview
Employees
Reviews
Vehicles
4.7
341 Reviews
Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Towson, Baltimore, White Marsh, Hunt Valley and Bel Air find the Lexus of their dreams!
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1040 York Rd

Towson, MD

21204

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Showing 341 reviews

February 03, 2022

Great service , friendly & professional, very clean facility both showroom & service. Service rep was very professional & explained all of the services. She listened like she really cared which is imp More

by Gregory Alford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monique, excellent!
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Feb 03, 2022 -

Gregory Alford responded

Great service & professional environment.

Feb 04, 2022 -

Lexus of Towson responded

Hi Gregory - Thank you for choosing Lexus of Towson! We are happy to have you as a customer and we hope to welcome you back for your future service needs.

Feb 04, 2022 -

Gregory Alford responded

Yes

January 29, 2022

They were timely for my appointment. Had already set me up for loaner vehicle. Work was done accurately and in a timely fashion. More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
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Jan 30, 2022 -

Lexus of Towson responded

Cat, it's wonderful to hear that our team's organization and efficiency made your visit such a success! Thank you for taking a moment to support Lexus of Towson with a great review, and we hope to see you back again down the road!

January 21, 2022

We have been dealing with Scott Johnson for over 15 years and have always been pleased with our service More

by sharonpetry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
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Jan 21, 2022 -

Lexus of Towson responded

Sharon, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Scott and the Lexus of Towson team. We appreciate your business over the years and can't wait to see you back!

January 17, 2022

Customer Service Rep. Monique Wood is very pleasant to work with and I always look forward to seeing her when bringing my car in. More

by ruthlee520
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monique, Wood
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Jan 18, 2022 -

Lexus of Towson responded

Thank you for giving Monique a shoutout! We're glad that you've always enjoyed working with her and that she's especially pleasant. The Lexus of Towson team appreciates your kind words.

January 06, 2022

Excellent service today and completed ahead of schedule. Even at time for the car wash. Nice going Thank you Ed More

by Eboyer5899
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jan 06, 2022 -

Lexus of Towson responded

Thank you for the great review, Ed! We appreciate your business and are happy to hear that you had such a successful service experience working with the Lexus of Towson team. Drive safely, and we hope to see you back again down the road!

December 30, 2021

They are very accommodating for service times and options. Nice open space for waiting. Great experience! More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Dec 30, 2021 -

Lexus of Towson responded

Thanks so much for choosing Lexus of Towson! We're happy to hear you were able to have a great visit with us. Take care!

December 30, 2021

Our experience with Ben and Juan was excellent. Juan worked tirelessly to locate the car we wanted at other dealerships. Ben was a steady, competent sales advisor throughout the process. More

by Kmarndt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan 5 stars, Ben 4 stars
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Jan 03, 2022 -

Lexus of Towson responded

Thank you for taking the time to review us! We are so glad to hear that Ben and Juan went the extra mile to assist with your purchase. Drive safely in your new vehicle, and we hope to see you back again at Lexus of Towson!

December 29, 2021

Lexus of Towson always provide the utmost care and service in my vehicle and providing outstanding customer service until I am fully satisfied More

by Evolved50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Dec 29, 2021 -

Lexus of Towson responded

We're elated to hear we always provide a flawless client experience! Thank you for your feedback and for taking your business to Lexus of Towson - we hope to see you back again down the road!

December 22, 2021

Very professional and pleasant experience from check-in to pick-up. Very knowledgeable staff from all contact. More

by Jay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
josh barley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2021 -

Lexus of Towson responded

We're so pleased to hear your kind feedback. Thanks for letting us know we're doing a good job, Jay! - The Lexus of Towson Team

December 17, 2021

James was very knowledgeable and helpful. He stayed in contact and kept to the time commitment for getting the car complete. More

by allencindy67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2021 -

Lexus of Towson responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with James and the Lexus of Towson team. Drive safely, and we hope to see you back again down the road!

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