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Lexus of Towson

Towson, MD

4.7
343 Reviews
Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Towson, Baltimore, White Marsh, Hunt Valley and Bel Air find the Lexus of their dreams!
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1040 York Rd

Towson, MD

21204

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Showing 343 reviews

December 05, 2024

The staff here were knowledgeable and respectful when it came to selling their vehicles. They were straightforward and made the process very streamlined even if there were snags in the process with paperwor More

by Ciara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Hassonueh, Cassidy Drummond, Jared Weisfeld, Ben Atta-Peters
Dec 05, 2024 -

Lexus of Towson responded

Ciara, thank you for sharing your experience with us at Lexus of Towson! We're delighted to hear that our team provided knowledgeable and respectful service while accommodating your needs. We appreciate the kind words and look forward to assisting you again in the future!

December 03, 2024

Lexus of Towson makes service a fulfilling experience at a reasonable price. I am confident my Lexus will run without issues for the next six months. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 04, 2024 -

Lexus of Towson responded

Ken, we're delighted to hear that you had a fulfilling service experience with us at Lexus of Towson. We appreciate your trust and look forward to keeping your Lexus running smoothly!

November 27, 2024

Very good service from Brandon, my service advisor and love how my car is so clean when I get it back. Very nice, clean waiting room. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Scott
Nov 27, 2024 -

Lexus of Towson responded

Christine, we're delighted to hear that Brandon and the team at Lexus of Towson provided you with excellent service. It's great knowing your car was returned spotless and that you enjoyed our waiting area! Thank you for sharing your experience!

November 25, 2024

BEWARE of Title/Tag process. ..I bought my car in the later part of September. Everyone was amazing and responsive during the purchase. Even going so far as to bring the vehicle t More

by mparkthomas
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Ferg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lexus of Towson responded

I'm sorry to hear about the issues you've faced with our Title/Tag process after your purchase. This is not the level of service we strive for and I apologize for any inconvenience caused. Please reach out so we can address this matter promptly and ensure a resolution that meets your expectations. Thank you, Kevin Ferg - General Manager - 443-632-2921

November 11, 2024

Andrew WOO is wonderful and highly knowledgeable. I enjoy working with him, and he is always so very pleasant and helpful!!! More

by Lori Antkowiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh barley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Lexus of Towson responded

Lori, we're delighted to hear that Andrew provided such a pleasant and helpful experience at Lexus of Towson! Thank you for sharing your positive feedback with us.

November 08, 2024

I have always had a good experience with this dealership and I intend to continue. More

by bellmargaret18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Wagner
Nov 08, 2024 -

Lexus of Towson responded

We're so glad our team at Lexus of Towson continues to provide 5-star service. Thank you for choosing us!

November 08, 2024

Gregory was great. I was considering leasing for the first time, and he provided me with some great information to help me make a decision. If I asked a question he was More

by Kevscar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Ganthier
Nov 11, 2024 -

Lexus of Towson responded

We're delighted to hear that both Gregory and Andrew provided you with excellent service at Lexus of Towson! It's wonderful to know they were able to assist you in making an informed decision. Thank you for sharing your positive experience, and we look forward to serving you again!

October 26, 2024

Monique is an excellent and knowledgeable Service Advisor who went above and beyond to ensure that my concerns were addressed. my only concern was the cleanliness of the loaner vehicle that was provided. The More

by JamilaKmccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Wood
Oct 28, 2024 -

Lexus of Towson responded

Jamila, we're delighted to hear Monique provided excellent service at Lexus of Towson. We apologize for the condition of the loaner vehicle and appreciate your feedback; we'll address this with our team to ensure a better experience next time. Thank you for bringing it to our attention!

October 19, 2024

Brandon Scott, the service advisor is absolutely amazing. I rate him 100 out of 100. He is a great part of the Len Stoler Lexus team. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Scott
Oct 21, 2024 -

Lexus of Towson responded

Steve, we're delighted to hear that Brandon provided you with such exceptional service at Lexus of Towson. Thank you for recognizing his efforts and being a part of our community!

October 15, 2024

Polite and professional staff. Service was quick. My vehicle was clean and ready within a couple of hours More

by rpterry10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 16, 2024 -

Lexus of Towson responded

We're delighted to hear that our team at Lexus of Towson provided you with quick and professional service. Thank you for sharing your experience, and we look forward to serving you again!