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Lexus of Towson
Towson, MD
341 Reviews
Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Towson, Baltimore, White Marsh, Hunt Valley and Bel Air find the Lexus of their dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 341 reviews
September 05, 2009
I negotiated a price with Nicole, gave a deposit and waited 3 months for my car. She left before the car was delivered. When the car arrived i was called by Laura to pick the car up on monday. I was sic waited 3 months for my car. She left before the car was delivered. When the car arrived i was called by Laura to pick the car up on monday. I was sick that day, I am disabled with MS, and would pick the car up Tues, if I could. I went up on Tues and met with laura. It took me more than 2 hours to get the car and they charged me more than the invoice. AS I didn't feel well, I figured I could straighten the difference out later. When I called, Dana turned me over to Jimmy Smith, the asst mngr. He is a liar, thief, and a nasty person. I am on disability and they stole $250 from me. I am going to sue them and file an ADA complaint in federal court. I wouldn't recommend Towson or Len Stoler to anyone. They can't be trusted and they took advantage of a cripple. More
by bob schmukler
Employees Worked With
Nicole calderezo, Laura Isaacs, Dana Steelman, jimmy smith
