Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Towson
Towson, MD
343 Reviews
Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Towson, Baltimore, White Marsh, Hunt Valley and Bel Air find the Lexus of their dreams!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 343 reviews
December 04, 2009
I recently purchased an ES350 which has proven to be a great driving car. I had a great experience with my sales person, Gordon Kimble, from the very start of the process. He recognized my needs and perso great driving car. I had a great experience with my sales person, Gordon Kimble, from the very start of the process. He recognized my needs and personality quickly. The negotiation was efficient and fair. I have been impressed with the level of follow up that Gordon has given and he has always shown a genuine interest in making sure that the experience with Lexus of Towson was a good one. The service department is extremely well run and friendly. I have been in for my 1000 and 5000 mile check ups and I have not had to wait more than an hour for either. I would highly recommend Lexus of Towson based on my experience to date. More
by chrisb2009
Employees Worked With
Gordon Kimble
December 04, 2009
Most proffessional dealership I have ever worked with. My salesperson Laurie issacs was extemely competent and a pleasure to deal with . The service department is extremely prompt and thorough. I really enj salesperson Laurie issacs was extemely competent and a pleasure to deal with . The service department is extremely prompt and thorough. I really enjoy coming to the dealership and getting out of my car undercover for service More
by Jwinner
Employees Worked With
Laurie issacs
September 05, 2009
I negotiated a price with Nicole, gave a deposit and waited 3 months for my car. She left before the car was delivered. When the car arrived i was called by Laura to pick the car up on monday. I was sic waited 3 months for my car. She left before the car was delivered. When the car arrived i was called by Laura to pick the car up on monday. I was sick that day, I am disabled with MS, and would pick the car up Tues, if I could. I went up on Tues and met with laura. It took me more than 2 hours to get the car and they charged me more than the invoice. AS I didn't feel well, I figured I could straighten the difference out later. When I called, Dana turned me over to Jimmy Smith, the asst mngr. He is a liar, thief, and a nasty person. I am on disability and they stole $250 from me. I am going to sue them and file an ADA complaint in federal court. I wouldn't recommend Towson or Len Stoler to anyone. They can't be trusted and they took advantage of a cripple. More
by bob schmukler
Employees Worked With
Nicole calderezo, Laura Isaacs, Dana Steelman, jimmy smith
