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Lexus of Towson
Towson, MD
392 Reviews
Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Towson, Baltimore, White Marsh, Hunt Valley and Bel Air find the Lexus of their dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 392 reviews
December 04, 2009
I wanted to surprise my wife with a new Lexus for our anniversary so I took a trip to Lexus of Towson to see the RX. Right from the start the experience was great! Laurie was extremely knowledgeable abou anniversary so I took a trip to Lexus of Towson to see the RX. Right from the start the experience was great! Laurie was extremely knowledgeable about the car and did a great job showing off all of the cool features. When it came time to negotiate the sale, Paul and Laurie were receptive to my needs and made the process straight forward and almost enjoyable for me. The business manager was also very friendly and I have to say that this was one of the most hassle-free car buying adventures I have ever had. We recently took the car for our first service and the service department went out of their way to get my car serviced and cleaned quickly. I truly recommend Lexus of Towson, especially Laurie Issacs. More
by jschneebaum
Employees Worked With
Laurie Isaacs
September 05, 2009
I negotiated a price with Nicole, gave a deposit and waited 3 months for my car. She left before the car was delivered. When the car arrived i was called by Laura to pick the car up on monday. I was sic waited 3 months for my car. She left before the car was delivered. When the car arrived i was called by Laura to pick the car up on monday. I was sick that day, I am disabled with MS, and would pick the car up Tues, if I could. I went up on Tues and met with laura. It took me more than 2 hours to get the car and they charged me more than the invoice. AS I didn't feel well, I figured I could straighten the difference out later. When I called, Dana turned me over to Jimmy Smith, the asst mngr. He is a liar, thief, and a nasty person. I am on disability and they stole $250 from me. I am going to sue them and file an ADA complaint in federal court. I wouldn't recommend Towson or Len Stoler to anyone. They can't be trusted and they took advantage of a cripple. More
by bob schmukler
Employees Worked With
Nicole calderezo, Laura Isaacs, Dana Steelman, jimmy smith
