Lexus of Towson
Towson, MD
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293 Reviews of Lexus of Towson
The salesman Kevin, was great, the finance dept needs much improvement. I was about to sign the contract and they were overcharging me on the payout for the trade in and the taxes for my state. They lis much improvement. I was about to sign the contract and they were overcharging me on the payout for the trade in and the taxes for my state. They listened but didn't care, finance manager said the price is the price. More
Lexus of Towson I highly recommend them. I appreciate them because they are very knowledgeable and experience when ever I come in for service. I appreciate them because they are very knowledgeable and experience when ever I come in for service. More
Great experience as always. Andrew does a really great job and his communication to the customer is the best that we have experienced. We have done many service visits with Toyo Andrew does a really great job and his communication to the customer is the best that we have experienced. We have done many service visits with Toyota dealerships and they don’t even come close to the level of professionalism we receive at Lexus. More
I tried to buy a used car the used car manager. Dan would not return my phone calls or even discuss potential repairs on the vehicle. I never felt so devalued as a customer at this dealership you c Dan would not return my phone calls or even discuss potential repairs on the vehicle. I never felt so devalued as a customer at this dealership you can only buy a new car. What a shame. More
This was our first experience with Lexus and this dealership. John Davenport was our sales man. John gave us the utmost respect and acted with integrity and honesty. If it hadn’t been for John we wo dealership. John Davenport was our sales man. John gave us the utmost respect and acted with integrity and honesty. If it hadn’t been for John we would have not purchased a car from this dealership. We did have an issue when we first arrived at the dealership (not any fault of John’s), but because of who John is, he saved the deal. John made this as seamless as possible and was very patient and not pushy. Never once did we feel pressured. John was refreshing and efficient. Also, Christian, the gentleman who explained how to work all of the gadgets, electronics and dashboard was extremely thorough and patient. We truly enjoyed his expertise! Thank you gentleman for making this happen! We would refer anyone to John Davenport. We love our new 2024 TX! More
Excellent sales and service. My family has bought 4 cars and my sister just bought a hybrid. Excellent service department. I worked with Scott Daniel yesterday and he was so kind My family has bought 4 cars and my sister just bought a hybrid. Excellent service department. I worked with Scott Daniel yesterday and he was so kind and got the job done for me! More