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Lexus of Towson

Towson, MD

4.8
295 Reviews
Call Dealership (410) 769-9400

1040 York Road

Towson, MD

21204

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295 Reviews of Lexus of Towson

September 16, 2023

My advisor was amazing as always. I was kept informed on the service my car was getting and needed. The wait time was exactly what he predicted. More

by Charnicepj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Scott
Report | Print
Sep 18, 2023 -

Lexus of Towson responded

We're glad to know that you had a great experience with our advisor at Lexus of Towson. Keeping you informed and accurate wait times are part of our commitment to excellent service. Thanks for the review!

Helpful
August 20, 2023

Mr.Gordon C.Kimble is the ultimate professional he makes the car buying experience so smooth caring to the need of the buyer this is the second lexus that I purchased from him and will gladly purchase anoth More

by Allenhodge43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
gordon kimble
Report | Print
Aug 22, 2023 -

Lexus of Towson responded

Allen, we're so glad to know that you had a smooth car-buying experience with Gordon at Lexus of Towson! It's always a delight to see customers returning for a second purchase - we look forward to assisting you again in the future!

Helpful
August 14, 2023

Andrew Woo is very efficient and straight to the point and very understanding...My vehicle was inspected very thoroughly and I was very pleased with the outcome More

by LaShawn Hopt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
Report | Print
Aug 14, 2023 -

Lexus of Towson responded

We're happy to hear that you enjoyed working with Andrew and our Lexus of Towson team! Thanks so much for sharing this positive feedback.

Aug 14, 2023 -

LaShawn Hopt responded

You are welcome

Helpful
August 08, 2023

Excellent services. They know what service is appropriate for me . Special thanks to Andrew Woo who always tends to my need and recommend what best services for me. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
Report | Print
Aug 09, 2023 -

Lexus of Towson responded

Patty, we're glad to know Andrew and our team at Lexus of Towson were able to provide you with excellent service. Thanks for the shout-out!

Helpful
August 05, 2023

I've been going to Lexus of Towson for years and I'm always impressed with their professionalism More

by jamesecrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Aug 08, 2023 -

Lexus of Towson responded

James, thank you for being a loyal Lexus of Towson customer and leaving a five-star review! We are happy to hear our team continues to deliver top-notch service.

Helpful
July 22, 2023

Mathew was very professional, polite, and had my problem fixed on my 2003 Lexus Ls430 More

by OWSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Report | Print
Jul 24, 2023 -

Lexus of Towson responded

We are glad to hear that Mathew provided excellent service for your Lexus Lx430! Thank you for choosing Lexus of Towson.

Helpful
July 22, 2023

Q Beautiful show room and exceptional staff and their patience and help. Especially Greg, my salesman. More

by mkpaulson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg Ganthier
Report | Print
Jul 24, 2023 -

Lexus of Towson responded

Thank you for the kind words about our showroom and staff at Lexus of Towson. We're glad to hear that Greg provided exceptional service during your visit. We appreciate your support!

Helpful
July 21, 2023

DO NOT BRING YOUR CAR HERE. We have a Lexus truck and they were completely dishonest with me and my family. Trumped up false charges on the vehicle and charged more than the act More

by David T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Schiff
Report | Print
Helpful
July 21, 2023

My recent experience with the service department has been outstanding! Andrew W. is an exceptional service tech! More

by Bob H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
Report | Print
Jul 24, 2023 -

Lexus of Towson responded

Bob, thank you for the great review! We're glad to hear that Andrew provided exceptional service during your recent visit. We appreciate your business and hope to see you again at Lexus of Towson in the future!

Helpful
July 17, 2023

Scott was very professional and great to work with. Will continue to connect with him each time my Lexus needs service More

by wjwraven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Jul 18, 2023 -

Lexus of Towson responded

Thanks for the great review! We're glad to hear that Scott provided you with professional and excellent service. We appreciate your loyalty and look forward to assisting you with all of your Lexus service needs in the future. Have a wonderful day!

Helpful
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