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Lexus of Towson

Towson, MD

4.8
298 Reviews
Call Dealership (410) 769-9400

1040 York Road

Towson, MD

21204

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298 Reviews of Lexus of Towson

July 21, 2023

DO NOT BRING YOUR CAR HERE. We have a Lexus truck and they were completely dishonest with me and my family. Trumped up false charges on the vehicle and charged more than the act More

by David T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Schiff
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Helpful
July 21, 2023

My recent experience with the service department has been outstanding! Andrew W. is an exceptional service tech! More

by Bob H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
Report | Print
Jul 24, 2023 -

Lexus of Towson responded

Bob, thank you for the great review! We're glad to hear that Andrew provided exceptional service during your recent visit. We appreciate your business and hope to see you again at Lexus of Towson in the future!

Helpful
July 17, 2023

Scott was very professional and great to work with. Will continue to connect with him each time my Lexus needs service More

by wjwraven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jul 18, 2023 -

Lexus of Towson responded

Thanks for the great review! We're glad to hear that Scott provided you with professional and excellent service. We appreciate your loyalty and look forward to assisting you with all of your Lexus service needs in the future. Have a wonderful day!

Helpful
July 16, 2023

Lexus of Towson and George customer service was excellent! I felt very comfortable with the transaction process and he truly worked with me to ensure that I would be receive a vehicle that is relia More

by Jwashington9739
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jul 17, 2023 -

Lexus of Towson responded

Thank you for the kind words and positive review! We're glad to hear that George and our team at Lexus of Towson provided excellent customer service. We appreciate your business and look forward to assisting you with your next car purchase. Drive safely in your new ride!

Helpful
July 02, 2023

My service advisor, Scott, is amazing and goes way beyond expected to help his customers. The remodeled dealership is well done. I miss the fresh baked cookies that were a staple until a few years ago. More

by PNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
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Jul 03, 2023 -

Lexus of Towson responded

Thank you for the great review! We're so glad to hear that Scott provided amazing service and went above and beyond to assist you. We appreciate your feedback and hope to see you again at Lexus of Towson. Safe travels!

Helpful
June 30, 2023

Great customer service , have been working with Andrew in service past few years and he is terrific and a tremendous asset to the dealership More

by Regsklar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
Report | Print
Jul 03, 2023 -

Lexus of Towson responded

Thank you for the great review! We're glad to hear that Andrew has been providing you with excellent customer service. We appreciate your continued support and look forward to serving you in the future at Lexus of Towson!

Helpful
June 19, 2023

I’ve purchased 3 vehicles from Len Stoler dealerships and it’s always been a pleasant experience. Towson Lexus did an excellent job! Extremely professional from start to finish! My sales person, Jacob Yin More

by Crousefam4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Yingling
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Jun 20, 2023 -

Lexus of Towson responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Jacob and the Lexus of Towson team. Drive safely, and we hope to see you back again down the road!

Helpful
June 06, 2023

It was clean and a comfortable and friendly environment my visit was a great experience. More

by chesterfox12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 06, 2023 -

Lexus of Towson responded

We're delighted we could welcome you to Lexus of Towson with such a wonderful experience! Thanks for sharing this praise!

Helpful
June 02, 2023

Quick friendly service reasonably priced. Clean and comfortable waiting area. Grateful they provided same day service. More

by California Grandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Jun 05, 2023 -

Lexus of Towson responded

Thanks for sharing your positive experience with us! We're delighted to hear that you found our waiting area clean and comfortable during your same-day service. The team at Lexus of Towson hopes you'll choose us again in the future. Take care!

Helpful
May 26, 2023

We are very happy with the service at Lexus of Towson and we are looking forward to continue in the future. More

by Rodneyj5151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Woods rate 5
Report | Print
May 30, 2023 -

Lexus of Towson responded

It is a joy to have customers like you! The team at Lexus of Towson looks forward to providing more stellar service in the future. Take care!

Helpful
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